Best-Rated Sedan Brand

See Our Ratings Methodology.

cns-msc-sedans-2024

Most Satisfied Customers | Hyundai

Aussies have rated Hyundai as number one in Canstar Blue’s latest sedan brand ratings, with five-star reviews for value for money, driving experience, features, reliability, customer service, appearance and overall satisfaction. 

Fact Checked Fact Checked

How we rate sedan brands

Our review compares sedan brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which sedan brand they think is best!


Canstar Blue surveyed 358 Australians for their feedback on the new car they have purchased in the last five years.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.


Respondents rate their satisfaction with their sedan brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with the sedan as an individual score NOT a combined total of all criteria.
  • Value for money
  • Reliability: of the vehicle you have purchased.
  • Driving experience: of the vehicle you have purchased.
  • Features: reverse camera, Bluetooth connectivity.
  • Customer service: from the dealership.
  • Upgrades and extras: window tinting, floor mats, car seats.
  • Appearance: design, colour, interior, size.

The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • Hyundai
  • Toyota
  • Audi
  • Mazda
  • BMW

Find more detailed information on our Most Satisfied Customer methodology.


Top Sedan Brand Hyundai

Hyundai

Hyundai is a South Korean car manufacturer that made its debut in Australia in 1986. Hyundai sells several sedan models, including its popular i30 range, which is also available as a hybrid. Hyundai sedans come with features, such as, smart-key start buttons, Bose audio and a multimedia touch screen for maps and phone connection. 

               Shopping for tyres?

About our consumer experts


Rachel Bollerman: Content Producer

This article was written by Canstar Blue Home & Lifestyle Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology. She has worked in a variety of public relations, marketing and communications roles, gaining experience in community management, social media marketing, blog writing and other styles of copywriting. When she’s not working, Rachel enjoys doing arts and crafts projects at home and spending time with friends.

 

Meet the Editorial Team

 

Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and two years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

 

Meet the Research Team

Past ratings

Here are the past winners from Canstar Blue’s sedan ratings:

  • 2023: Mazda
  • 2022: Kia
  • 2021: Honda
  • 2020: Hyundai
  • 2019: Hyundai
  • 2018: BMW
  • 2017: Mitsubishi
  • 2016: Toyota
  • 2014: Mitsubishi

Latest car articles

Which petrol should you use?

Petrol comes in E10, E85, 91, 95 and 98 Octane blends. Most cars can get by with E10 or 91, but some cars need higher. Find out which fuel your car needs at Canstar Blue.

– Read more

The Cheapest Car Tyres in Australia

What are the cheapest car tyres you can buy? Is buying cheap tyres a good idea? Find out everything you need to know at Canstar Blue.

– Read more
Bob Jane vs Goodyear: Car tyres compared

Bob Jane vs Goodyear: Car Tyres Compared

They are two iconic car tyre brands, but which one comes out on top? Read our review of Bob Jane and Goodyear at Canstar Blue.

– Read more
Michelin vs Bridgestone: Car tyres compared

Michelin Vs Bridgestone: Car Tyres Compared

Michelin and Bridgestone are both kings of the racing circuit, but which is the best on our city roads? Find out at Canstar Blue.

– Read more

Dunlop Vs Goodyear: Car Tyres Compared

Compare two of the world’s leading tyre manufacturers, Dunlop and Goodyear. Which offers the best value? Find out at Canstar Blue.

– Read more