Best-Rated Fuel Cards for Businesses

See Our Ratings Methodology.

cns-msc-smb-fuel-cards-2024-

Most Satisfied Customers | 7-Eleven Fuel Pass

Consumers have rated 7-Eleven Fuel Pass as the top pick in Canstar Blue’s latest fuel card ratings, with five-star ratings for petrol station facilities, client service, number of petrol stations available, loyalty program and overall satisfaction. 

Fact Checked Fact Checked

How we rate fuel cards

Our review compares fuel card brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which fuel card brand they think is best!


Canstar Blue surveyed 402 Australians for their feedback on the fuel card brand(s) they have purchased and/or used for business purposes in the last two years.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.


Respondents rate their satisfaction with their fuel card brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with the fuel card brand as an individual score NOT a combined total of all criteria.
  • Fees and charges
  • Fuel discounts: for example, bulk discount.
  • Account management: invoicing, alerts, self-service app, communications.
  • Number of petrol stations available:
  • Client service: staff are available, helpful, resolve problems effectively.
  • Petrol station facilities: convenience store/items, bathrooms, truck stop, air and water.
  • Loyalty program: satisfaction with the points system and rewards.

The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

• 7-Eleven Fuel Pass
• Caltex StarCard
• Ampol
• Shell
• BP Plus

Find more detailed information on our Most Satisfied Customer methodology.


Top Fuel Card Brand – 7-Eleven Fuel Pass

7-Eleven Fuel Card

7-Eleven’s Fuel Pass gives customers discounts across a range of fuel options. When you sign up to the program you get 7 cents off per litre for the first 11 months of your membership. After that, customers receive 2 cents off per litre on regular fuel and diesel and 4 cents off per litre for premium fuel. 

About our consumer experts


Rachel Bollerman: Content Producer

This article was written by Canstar Blue Home & Lifestyle Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology. She has worked in a variety of public relations, marketing and communications roles, gaining experience in community management, social media marketing, blog writing and other styles of copywriting. When she’s not working, Rachel enjoys doing arts and crafts projects at home and spending time with friends.

 

Meet the Editorial Team

 

Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

 

Meet the Research Team

Past Ratings

Here are the past winners from Canstar Blue’s fuel card ratings:

  • 2023: Shell
  • 2022: 7-Eleven
  • 2021: BP
  • 2020: Ampol
  • 2019: Caltex

Latest vehicle articles

fuel discount programs Compared

What are the best fuel discount programs?

Petrol isn’t exactly cheap, so a loyalty program from a fuel station may be able to save you a few bucks. Compare them with Canstar Blue.

– Read more
Wrong Fuel what to do

What happens when you put the wrong fuel in your car?

You turn into the petrol station on your way home from work, thinking about what’s for dinner or the next episode of reality TV, and halfway through filling up you realise you’ve accidentally put the …

– Read more
Electric Car Charging

EV Vs. Petrol Car: Costs and Savings

Considering the cost, it’s no surprise that people are looking to future-proof their investment, whether it’s through upgrading or downsizing to match life stages, opting for a longer manufacturer’s warranty or even turning to electric …

– Read more

The Cheapest Car Tyres in Australia

What are the cheapest car tyres you can buy? Is buying cheap tyres a good idea? Find out everything you need to know at Canstar Blue.

– Read more

Michelin Vs Pirelli: Car Tyres Compared

They are the two biggest tyre brands in the world, but which offers the better value for everyday Aussie motorists? Find out at Canstar Blue.

– Read more