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Our review compares car tyre retailers on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which car tyre retailer they think is best!
Canstar Blue surveyed 841 Australians for their feedback on the car tyre retailers they have purchased from online or instore in the last two years.
The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.
Find more detailed information on our Most Satisfied Customer methodology.
Goodyear Autocare scored five stars for value for money, product range, quality of tyres on offer and overall satisfaction.The company also received four stars for store layout and presentation and three stars for customer service.
Goodyear Autocare has been operating in Australia for more than 100 years and now has 140 stores across the country. The retailer has tyres for a range of vehicles, including passenger vehicles, 4X4s and trucks.
Tyrepower was rated five stars for customer service, value for money, product range, quality of tyres on offer and store layout. The retailer was also given four stars for overall satisfaction.
Tyrepower was established by 10 independent tyre retailers in 1977. It now has 270 stores across Queensland, New South Wales, Victoria and Western Australia. Tyrepower stocks many tyre brands including Yokohama, Dunlop and Michelin.
JAX Tyres scored five stars for value for money and product range, as well as four stars for customer services, quality of tyres on offer, store layout and presentation and overall satisfaction.
JAX Tyres began with the opening of their first store in Sydney in 1949.It has since expanded to include brakes and suspension servicing. JAX Tyres sells 16 tyre brands and offers options suitable for 69 car types.
Bob Jane T-Marts received five stars for store layout and presentation, four stars for customer service, product range, quality of tyres on offer and overall satisfaction.The retailer also scored three stars for value for money.
Bob Jane T-Marts was founded in Haberfield, NSW in 1964 by renowned competitive racer, Bob Jane. The company has now grown to include 134 stores around the country. Bob Jane T-Marts stocks three exclusive brands; Bob Jane All-Rounder, J-Trax and Moto Sportx, as well as BFGoodrich, Bridgestone, Continental and more.
Beaurepaires was awarded four stars for customer service, quality of tyres on offer, store layout and presentation and overall satisfaction. The retailer also received three stars for value for money and product range.
Beaurepaires has been trading in Australia for just over 100 years; with its first store opening in Melbourne, Victoria. The retailer stocks nine tyre brands for a variety of vehicles including 4X4s, passenger vehicles and light trucks.
Bridgestone Select received four stars for value for money, product range, store layout and presentation and overall satisfaction. It also received three stars for customer service and quality of tyres on offer.
The Bridgestone Corporation was founded in 1931 in Kurume, Japan, and has since expanded internationally. Bridgestone sells its own range of tyres including the Potenza, Dueler and Alenza brands, as well as other brands Firestone, Supercat and Dayton.
MyCar received four stars for value for money, product range and quality of tyres on offer, as well as three stars for customer service, store layout and presentation and overall satisfaction
MyCar, previously named Kmart Tyre & Auto Service, has over 260 stores across the country. The retailer sells a variety of tyre brands including Viking, Diamond Black and Goodyear.
Not all retailers in the market qualify for our ratings (based on minimum survey sample size), but that doesn’t mean they’re not worth considering. Here are several more retailers to check out before making a purchase decision.
This article was written by Canstar Blue Home & Lifestyle Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology. She has worked in a variety of public relations, marketing and communications roles, gaining experience in community management, social media marketing, blog writing and other styles of copywriting. When she’s not working, Rachel enjoys doing arts and crafts projects at home and spending time with friends.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Here are the past winners from Canstar Blue’s car tyre retailer ratings:
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*Prices correct as of publication date.