Aussies have rated First National as number one in Canstar Blue’s latest real estate agents for buyers and sellers ratings, with five-star reviews for knowledge and advice from agent, contract handling and overall satisfaction.
Our review compares real estate agencies on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which real estate agency they think is best!
Canstar Blue surveyed 1,074 Australians for their feedback on the real estate agency they have used the services of in the last three years.
The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
Founded in rural Victoria in 1981, First National has grown to over 300 locations across Australia, New Zealand, Vanuatu and New Caledonia. The agency offers services for those looking to buy, sell or rent a property.
This article was written by Canstar Blue Home & Lifestyle Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology. She has worked in a variety of public relations, marketing and communications roles, gaining experience in community management, social media marketing, blog writing and other styles of copywriting. When she’s not working, Rachel enjoys doing arts and crafts projects at home and spending time with friends.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and two years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Here are the past winners from Canstar Blue’s real estate agents for buyers & sellers ratings:
Best-Rated Home Security Systems - November 12th
You and a mate you’ve known since high school have decided to start a share house together. You’ve found a random stranger on Facebook to take the worst room, and are now spending half of …
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Best-Rated Home Security Systems - January 22nd
So, you’re moving house. Whether it’s your first time leaving the nest and you’re renting a share house with friends, flying solo in an apartment, a couple looking for a family home, or anything in …
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Best-Rated Bleach - January 19th
While moving out of your old rental property may be an exciting time, it can also mean that you’re in the midst of a cleaning spree to get your apartment or house spick and span …
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Appliances - March 9th
Most people will agree that transporting your appliances from one house to another is the most stressful part of moving. They are typically the largest, most bulky, and awkward items in your home. Plus, they …
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