Aussies have rated LVLY as the top pick in Canstar Blue’s latest online gift delivery ratings, with five-star reviews for delivery, reliability and timing, value for money, website experience, product accuracy, checkout experience and overall satisfaction.
Our review compares online gift delivery brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which online gift delivery brand they think is best!
Canstar Blue surveyed 929 Australians for their feedback on the online gift delivery brand(s) they’ve purchased from (excluding flowers) in the last 12 months.
The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
LVLY is an Australian online flower and gift delivery service that ships across the country. The retailer’s gift range includes options with confectionery, candles, plants, self care products and beer and wines.
This article was written by Canstar Blue Home & Lifestyle Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology in 2021. She has worked in public relations, marketing and communications roles at Jessica Cotton PR & Marketing and the Institute for Urban Indigenous Health . Gaining experience in broadcast journalism and blog writing, Rachel has also interned at 4ZZZ Community Radio and Fishburners.
When she’s not working, Rachel enjoys doing arts and crafts projects at home, watching true crime and spending time with friends. You can follow Rachel on LinkedIn.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Here are the past winners from Canstar Blue’s online gift delivery ratings:
Best-Rated Breath Mints Brand - March 28th
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Best-Rated Convenience Store Brand - May 11th
Many of us are happy to fork out a little extra for convenience, especially if it means staying in the comfort of our jammies ‘just this once’. We all deserve to treat ourselves to a …
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Best-Rated Equipment Stores - July 29th
Looking to get into shape but don’t want to leave the house? Find out what treadmills are on offer – and what they’ll cost you.
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