Aussies have rated Donut King as top pick in Canstar Blue’s latest coffee shop chain ratings, with five stars for value for money and overall satisfaction.
Our review compares coffee shop chains on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which coffee shop chain they think is best!
The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.
• Donut King
• Zarraffa’s Coffee
• Gloria Jean’s Coffee
• Muffin Break
• The Coffee Club
• McCafe
• Starbucks Coffee
• Krispy Kreme
Find more detailed information on our Most Satisfied Customer methodology.
Donut King opened its first branch in Sydney in 1981 and now has more than 200 franchises across Australia. Its coffee range features classic beverages such as cappuccinos, flat whites and chai lattes, along with frappes, juices and iced drinks. Donut King also offers food options, with toasties, hot dogs, ice cream and an extensive donut range. For those looking to make a saving, Donut King runs the DK Rewards program, offering perks and exclusives for regular customers.
This report was written by Canstar Blue’s Home and Lifestyle Content Producer Kate Lockyer. She has completed a Bachelor of Journalism at the University of Queensland. Kate’s been writing professionally for two years, and has worked as a content writer, media assistant and newsroom contributor for a variety of organisations and publications, including the National Family Violence Prevention Legal Service, community radio station 4ZZZ and Shelly’s Swim School.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Here are the past winners from Canstar Blue’s coffee shop chain ratings:
Appliances - September 27th
We all love coffee and no matter how you take your coffee, if you take it with milk you’ll want it just the way you like. So why not create perfectly frothed milk at home? …
– Read more
Appliances - August 4th
Are you stirring around looking for a budget-friendly coffee machine that will help you make barista-quality cuppas at home? If so, we’ve whipped up a ‘fa-brew-lous’ list of cheap coffee machines worth checking out if …
– Read more
Appliances - January 25th
If you love coffee and a bargain, you’ve perhaps pondered snagging the $89 Kmart coffee machine. The cut-price Anko coffee machine has continued to garner plenty of attention since it first hit shelves, with most …
– Read more
Appliances - January 25th
We checked online to see how many types of coffee beverages there are… it turns out, it’s quite a lot.
– Read more
Best-Rated Beans and Ground Coffee Machine Brands - August 31st
It seems more and more people are jumping on the BYO coffee cup bandwagon, bringing in snazzy reusable mugs to work for their coffee fix while also doing their part for the environment. With Aussie …
– Read more