Aussies have rated Adore Beauty as the top pick in Canstar Blue’s latest beauty retailer ratings, with five-star reviews for range of products and brands, store and website layout and experience, checkout experience and overall satisfaction.
Our review compares beauty retailers on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which beauty retailer they think is best!
Canstar Blue surveyed 1,108 Australians for their feedback on the beauty retailers they’ve purchased a product from in the last 12 months.
The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
Adore Beauty is an Australian online beauty retailer that stocks a range of products types, including skin care, makeup, hair care and fragrances. Founded in 2000, the retailer offers to dispatch products on the same day as the order, offers free express postage in some circumstances and has a 130-day returns period.
This article was written by Canstar Blue Home & Lifestyle Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology. She has worked in a variety of public relations, marketing and communications roles, gaining experience in community management, social media marketing, blog writing and other styles of copywriting. When she’s not working, Rachel enjoys doing arts and crafts projects at home and spending time with friends.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Here are the previous winners of Canstar Blue’s beauty retailers review:
Best-Rated Beauty Retailers - July 11th
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Best-Rated Beauty Retailers - May 2nd
Sun protection is now more important than ever, but how do you know which type and strength of sunscreen to apply? Canstar Blue explains SPF ratings.
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Best-Rated Acne Skincare Brand - May 5th
While it may be news to some; the origins of beard oil can be traced back to Ancient Babylon and it has been used throughout history by the Greeks, Romans, and Vikings. So, whether you’re …
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Best-Rated At-Home Hair Dye Brand - February 4th
Every woman has, at some point in her life, fallen prey to the power of the hair straightener. Whether you were eight-years-old, watching in fascination as your older cousins straighten your ponytail, or 12, begging …
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Best-Rated At-Home Hair Dye Brand - December 17th
Slip, slop and slap your way to beautiful skin this summer with Canstar Blue’s pick of water resistant sunscreens.
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