Best-Rated Accounting Software for Businesses

See Our Ratings Methodology.

cns-msc-smb-accounting-software-2024

Most Satisfied Customers | MYOB

Consumers have rated MYOB as the top pick in Canstar Blue’s latest accounting software brand ratings, with five-star ratings in every category: ease of use, value for money, ease of integration, reporting, features and functionality, design, client service and overall satisfaction. 

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How we rate accounting software brands

Our review compares accounting software brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which accounting software brand they think is best!


Canstar Blue surveyed 617 Australians for their feedback on the accounting software brand(s) they have used for business purposes in the last two years.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.


Respondents rate their satisfaction with their accounting software brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with the accounting software as an individual score NOT a combined total of all criteria.
  • Value for money: quality of service for price paid.
  • Client service: staff are available, helpful, resolve problems effectively.
  • Ease of use: user friendly, easy to learn and understand.
  • Ease of integration: how well the software integrates with other programs.
  • Features and functionality: adequate settings and features for purpose and/or advanced settings and features that enhance performance.
  • Reporting: functionality and range of reporting options.
  • Design: aesthetically pleasing without compromising functionality.

The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

• MYOB
• Xero
• Intuit QuickBooks

Find more detailed information on our Most Satisfied Customer methodology.


Top Accounting Software for Businesses – MYOB

myob_logo

MYOB is a business management platform that offers a range of software solutions including MYOB Business Lite, Pro, Payroll, AccountRight and CRM. It offers invoicing, income and expense tracking, payroll, budget tracking and more. 

MYOB Accounting Software

Looking to make dollars and cents of your personal or small business finances? MYOB’s accounting software includes options for invoicing, payroll, expenses and more. For more information on the featured plans below, click the button below to be referred to MYOB’s site.

MYOB Logo

Business Lite

For sole traders and small businesses with up to 2 employees.

  • Create and send unlimited professional invoices and quotes
  • Track income and expenses
  • Add payroll for up to 2 employees ($1.50/month per employee)
  • Try Free for 14 days
  • Pay $5/mth for first 6 months, $31/mth after offer period
  • Base subscriptions only. New customers only. T&Cs Apply.
$5/month
min. cost $5
Go to site
MYOB Logo

Business Pro

For small businesses ready to optimise cashflow and grow.

  • Advanced reporting and analytics
  • Connect unlimited bank accounts
  • Add payroll for unlimited employees (extra $1.50/month per employee)
  • Pay $8/mth for first 6 months, $58/mth after offer period.
  • Base subscriptions only. New customers only. T&Cs Apply.
$8/month
min. cost $8.00
Go to site
MYOB Logo

Business AccountRight Plus

For established businesses needing to fast track pay runs and inventory.

  • Unlimited payroll at no extra cost
  • Add unlimited inventory items
  • Bill by time
  • 50% off for first 3 months then $141/mth after offer period
  • Base subscriptions only. New customers only. T&Cs Apply.
$70.50/month
min. cost $70.50
Go to site

About our consumer experts


Rachel Bollerman: Content Producer

This article was written by Canstar Blue Home & Lifestyle Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology. She has worked in a variety of public relations, marketing and communications roles, gaining experience in community management, social media marketing, blog writing and other styles of copywriting. When she’s not working, Rachel enjoys doing arts and crafts projects at home and spending time with friends.

 

Meet the Editorial Team

 

Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

 

Meet the Research Team

Past Ratings

Here are the past winners from Canstar Blue’s accounting software ratings:

  • 2023: MYOB
  • 2022: QuickBooks Time
  • 2021: Xero
  • 2020: QuickBooks Time
  • 2019: MYOB
  • 2018: Xero
  • 2017: Xero
  • 2016: Xero
  • 2015: Xero
  • 2014: MYOB

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