More cost of living pain is on the way for potentially millions of households, with Australia’s biggest telco announcing sweeping price changes across both phone and internet plans.
Telstra will adjust its suite of residential postpaid mobile, NBN and mobile broadband plans from July 1, with some customers to be hit with an $84 per year price rise. However, it’s not all bad news: customers on the telco’s fastest NBN plans will instead receive a monthly price cut adding up to $132 per year.
New pricing will apply to most postpaid or home NBN customers, but Telstra will not be making immediate changes to its prepaid, 5G home internet, satellite internet or home phone plans.
How much will Telstra customers pay for mobile and internet from July 1?
Telstra’s SIM-only postpaid plan range will increase in price by $5 per month, while NBN changes will vary from minor $3 monthly increases, to an $11 per month cut on the fastest NBN 1000 plan. We’ve outlined what’s changing in the tables below.
Telstra SIM-only price changes
| Plan | Current price & features | Price from July 1 | Annual price change |
|---|---|---|---|
| Basic Plan |
|
|
+ $60 |
| Essential Plan |
|
|
+$60 |
| Premium Plan |
|
|
– |
Two of Telstra’s postpaid SIM-only mobile plans will increase in price by $5 per month, with the exception of the $99 Premium plan. Unlike previous annual increases, this change doesn’t come with a monthly high-speed data increase; you’ll still get the same 50GB, 180GB or 300GB monthly data allowance as now, plus unlimited speed-capped data (limited to 1.5Mbps).
Telstra customers should be aware that these price changes will impact not just those on SIM-only/bring your own phone plans, but also those who are currently paying off a mobile phone on a Telstra payment plan. While your monthly phone payment won’t be affected, the cost of your paired Telstra mobile plan will be subject to the July changes.
Telstra NBN price changes
| Plan | Current price | Price from July 1 | Annual price change |
|---|---|---|---|
| Starter/NBN 12 | $65 | $65 | – |
| Basic/NBN 25 | $89 | $93 | +$48 |
| Essential/NBN 50 | $105 | $109 | +$48 |
| Premium/NBN 100 | $110 | $113 | +$36 |
| Ultimate/NBN 250 | $130 | $129 | -$12 |
| Ultrafast/NBN 1000 | $150 | $139 | -$132 |
Customers on Telstra’s NBN 25 NBN 50 and NBN 100 speed tiers will pay $3 to $4 more per month from July, and up to $48 more annually. However, those on the faster NBN 250 and NBN 1000 plans will pay less; NBN 250 comes with a $1 monthly price drop, while NBN 1000 customers will pay $11 less each month. Telstra’s entry-level NBN 12 Starter plan will remain unchanged.
Telstra’s NBN price changes coincide with new wholesale NBN pricing from NBN Co, which also comes into effect on July 1. It’s expected most NBN providers will change plan prices on or around July 1, although some providers such as TPG, iiNet and Vodafone have already implemented increases. Telstra subsidiary Belong has also confirmed NBN prices will jump by $2 to $3 per month from July.
Telstra mobile broadband changes
| Plan | Current price & features | Price from July 1 | Annual price change |
|---|---|---|---|
| Data Bundle |
|
|
+$60 |
| Small |
|
|
+$60 |
| Medium |
|
|
+$84 |
Customers on Telstra’s mobile broadband (also called mobile data) plans will be hit with a monthly price rise of between $5 and $7. However, the largest Medium plan will come with more monthly data, jumping from 75GB per month to 100GB.
Prepaid offers you might like
The following table shows a selection of sponsored SIM Only plans on Canstar Blue’s database with links to referral partners.
 |
1 Month Contract (1 month min. cost $17.50) SIM Only Prepaid
|
50GB Data/month |
$17.50 Cost/month |
Go to site |
 |
1 Month Contract (1 month min. cost $20) SIM Only Prepaid
|
Unlimited
GB |
$16.00 Cost/month |
Go to site |
 |
1 Month Contract (1 month min. cost $35) SIM Only Prepaid
|
Unlimited
GB |
$35.00 Cost/month |
Go to site |
Why is Telstra changing its mobile and NBN prices?
Telstra attributes the wide-scale changes to increased NBN wholesale costs, funding for new innovations such as satellite-to-SMS, and the need to maintain and expand its mobile network infrastructure.
“We’re making these changes to help us to invest more to improve our mobile network performance and experience including the reliability and security of our services and continue to ensure we have local support on hand,” Telstra said in a statement.
“This includes increasing our mobile network investment by $800 million over the next four years to extend our leadership and deliver customers the most advanced, resilient and reliable mobile network in the country. Some customers will start to notice improvements to their speeds and overall experience from later this year.
“When it comes to our home and small business internet plans, the price changes help us keep investing in our network, products and services while responding to increased data usage.”
Network investment was also cited as a factor by Optus it announced similar mobile price increases in April. Optus postpaid customers will pay up to $36 more per year for plans from June 4, 2025.
What should I do if I’m a Telstra customer?
If you’re one of the millions of Telstra customers facing yet another price rise, you may be considering switching providers before the July 1 deadline. The good news is that most impacted Telstra products are no-contract, so you may be able to cancel your plan and switch without penalty.
However, there are exceptions. If you’re paying off a new phone with Telstra and your accompanying mobile SIM plan is increasing, you may be locked in until your phone repayment term ends. If you want to cancel your plan early, you’ll need to pay off the remaining balance of your phone, but be warned: if you purchased that device at a discount, you may be forced to pay the balance of the phone’s full retail price, depending on your contract.
NBN customers who picked up an included Telstra Smart Modem on their plan, and who haven’t been with the telco for the minimum 24-month period, may also be hit with charges by leaving early. If you don’t return your modem to Telstra upon cancelling your NBN plan, you’ll be required to pay a $200 non-return fee.
If the above conditions aren’t an issue, you can find cheaper phone or internet options by shopping around.
Switching from a Telstra mobile plan
If you love the coverage you get from your Telstra plan, you may want to jump to a cheaper, low-cost telco that uses Telstra’s 4G and 5G networks. Brands using Telstra’s coverage include Boost Mobile, ALDI Mobile, Belong, Tangerine, Everyday Mobile, More, Superloop, Exetel and TeleChoice.
Customers currently on Telstra’s soon-to-be $70 Basic plan with 50GB of data can get 55GB for $40 monthly with Everyday Mobile, 60GB for $40 per 30-day expiry with Exetel, or 100GB for $45 per month at Belong — that’s a saving of up to $360 each year.
Even if you don’t stick with a Telstra network provider, there are plenty of great mobile phone deals on offer. You can compare a range of postpaid and prepaid plans below.
The following table shows selected published postpaid plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest. Use our comparison tool to see plans from a range of other providers. This is a selection of products that may have links to a referral partner.
Switching from a Telstra NBN plan
Telstra falls on the higher end of NBN pricing; so although most NBN providers are likely to increase plan costs in July, you can still find a comparatively better deal. Many telcos offer new customer discounts for your first three, four, six or 12 months, so it’s possible to save hundreds each year by shopping around.
Telstra’s Essential plan is already one of the priciest NBN 50 options on our database, and it’s set to rise from $105 to $109 per month. Currently, the cheapest NBN 50 plans begin at around $69.90 per month, so a well-timed switch could save you around $470 each year, before promotional offers.
If you’re planning to switch, compare internet deals and make sure you’re across the standard monthly cost, as well as any modem or setup fees. You can compare current NBN prices in the tables below.
The following table shows a selection of sponsored unlimited data Standard Plus Evening Speed (NBN 50), and Premium Evening Speed (NBN 100) plans on Canstar Blue’s database with links to referral partners..
 |
1 Month Contract (1 month min. cost $68.90) Typical evening speed of 50Mbps
|
Unlimited Data/month |
$68.90 Cost/month |
Go to Site |
 |
1 Month Contract (1 month min. cost $65.00) Typical evening speed of 100Mbps
|
Unlimited Data/month |
$65.00 Cost/month |
Go to Site |
|
NBN 100 SL Bundle | Unlimited Data 1 Month Contract (1 month min. cost $64.99) Typical evening speed of 100Mbps
|
Unlimited Data/month |
$64.99 Cost/month |
Go to Site |
Unlimited Home Standard (NBN 50) Plans
The following table shows a selection of published unlimited NBN 50 plans on Canstar Blue’s database, listed in order of standard monthly cost (excluding discounts), from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool above to see plans from a range of other providers. This is a selection of products with links to referral partners.
Unlimited Home Fast (NBN 100) Plans
The table below shows a selection of published unlimited NBN 100 plans on Canstar Blue’s database, listed in order of monthly cost, from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to referral partners.
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