Superloop mobile phone plans review Background

Superloop mobile phone plans review

Superloop has a range of 30-day prepaid SIM-only mobile plans operating on the Telstra 4G and 5G networks. The table below shows all published Superloop plans listed in order of cost, from lowest price to highest, then by data allowance, from largest allowance to smallest. You can change the default settings on the table to show more plans from a range of providers.

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Superloop | Saver
SIM-Only prepaid | 30 days recharge period
min. total cost $25.00 spend over 30 day recharge
Not yet rated
Glossary
15GB Glossary
$25 Glossary
Superloop | Essential
SIM-Only prepaid | 30 days recharge period
min. total cost $35.00 spend over 30 day recharge
Not yet rated
Glossary
35GB Glossary
$35 Glossary
Superloop | Choice 5G Plan
SIM-Only prepaid | 30 days recharge period
min. total cost $40.00 spend over 30 day recharge
Not yet rated
Glossary
60GB Glossary
$40 Glossary
Superloop | Plus 5G Plan
SIM-Only prepaid | 30 days recharge period
min. total cost $50.00 spend over 30 day recharge
Not yet rated
Glossary
100GB Glossary
$50 Glossary
Superloop | Max 5G Plan
SIM-Only prepaid | 30 days recharge period
min. total cost $60.00 spend over 30 day recharge
Not yet rated
Glossary
150GB Glossary
$60 Glossary

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The initial results in the table above are sorted by Advertised Cost (Low-High) , then Value Rank out of 10 (High-Low) , then Provider Name (Alphabetical) . Additional filters may have been applied, which impact the results displayed in the table - filters can be applied or removed at any time.

About Superloop mobile plans

Superloop is better known for its internet plans, however it launched a range of mobile SIM-only prepaid plans in late 2022. The five Superloop mobile prepaid plans all include unlimited standard calls and texts within Australia and fifteen select countries around the world including New Zealand, Japan, the UK and USA, with data banking available up to 500GB or 1000GB, depending on the plan. The four most expensive plans include access to the 5G network, but have capped speeds of 150Mbps and 250Mbps depending on the plan.

All Superloop phone plans run on a 30-day expiry meaning customers will usually only need to recharge 12 times in a year, not the typical 13 times like prepaid plans on 28-day expiry periods from other telcos.

Superloop also offers data add-ons from $10 for 1GB of data which can be added to your plan and will be rolled-over into your data bank if not used before your next recharge.

What helps Superloop stand out from some other telcos, is the ability to bundle your mobile plan in with a home internet plan to save up to $15 a month off of your broadband bill.

Which mobile network does Superloop use?

Superloop is a Mobile Virtual Network Operator (MVNO) using the Telstra wholesale mobile network to deliver service. Telstra’s wholesale network will reach 98.8% of the Australian population for 4G and 75% of the population on 5G. You’ll be able to access both the 4G and 5G networks on most of Superloop’s mobile plans, although access to 5G is excluded on the cheapest plan.

Superloop customer support and contact

Have questions about Superloop’s services? There are several contact options available.

  • Call 1800 57 87 37 (Mon-Sun from 8:30am-10am AEST, including public holidays)
  • Live chat with Superloop’s AI assistant
  • Email: info@superloop.com

About our phone experts


Jasmine Tait: Content Assistant

Jasmine Tait is a Content Assistant within Canstar Blue’s editorial team. Jasmine graduated from the Queensland University of Technology with a Bachelor of Fine Arts, majoring in Creative Writing with a minor in Communications. Jasmine has previously edited for a variety of publications including ScratchThat magazine and Seaglass Literary. When Jasmine isn’t working, you can usually find her reading or spending time with her friends and family.

Meet the Editorial Team

Josh Filosi: Data Insights Analyst

Josh Filosi is Canstar’s Data Insights Analyst, and helps develop and deliver the methodology for Canstar Blue’s Value Rankings and Awards for the telco industry. He holds a double-major in Economics and Behavioral Science, and enjoys interpreting complex data. Connect with Josh on LinkedIn.

Meet the Research Team

 

Yes, you can keep your existing number when transferring to Superloop mobile plans from another telco. Usually you’ll have the option to choose whether you want a new number or to use an existing number when you activate a new SIM card. For more information, you can read our guide on how to port a mobile number.

While Superloop may not have the biggest range of plans compared to other telcos, its simple selection of 30-day plans might offer the right plan for your needs.. Being able to save on your internet plan by bundling a mobile and internet plan, may also offer some bonus value for some customers. With its fairly generous data banking inclusions and international call inclusions available on all plans, Superloop’s mbile plans are a fairly competitive offering in the prepaid plan space.

However, if you’re looking for a cheap phone plan, want bigger data allowances or more options, then you’ll want to compare phone plans from a wide range of providers to find a plan that will better suit your budget and needs.

Important information

For those that love the detail

This advice is general and has not taken into account your objectives, financial situation or needs. Consider whether this advice is right for you.

Canstar Blue may earn a fee from its Online Partners for referrals from its website tables, and from sponsorship or promotion of certain products. Fees payable by product providers for referrals and sponsorship or promotion may vary between providers, website position, and revenue model. Sponsorship/promotion fees may be higher than referral fees. If a product is sponsored or promoted, it’s an ad and it is clearly marked as such. An ad might appear in different places on our website, such as in comparison tables and articles. Ads may be displayed in a fixed position in a table, regardless of the product's rating, price or other attributes. The location of an ad doesn’t indicate any ranking or rating by Canstar Blue. Payment of fees for ads does not influence Value Rank or Customer Satisfaction Ratings. See How We Get Paid to find out more.

Mobile Value Rank & Sort Order 

The data in the table is updated within 24 hours of Canstar Blue becoming aware of a change. You can find a description of the initial sort order below the table. You can use the sort buttons at the top of each column to re-order the display. Learn more about our Mobile Value Rank Methodology

Our Value Rank compares a plan’s data allowance over a calendar month which is approximately 30.4 days regardless of a plan’s expiry period. When showing results filtered by data, a calendar month average will be used.

Please note that the Customer Satisfaction rating displayed in the table is a rating relating to customer overall satisfaction with the brand, and should not be confused with an individual product rating. Learn more about Mobile Customer Satisfaction ratings and for more information on how the Customer Satisfaction ratings are calculated, read the Canstar Blue Customer Satisfaction Ratings Methodology.

The ratings shown are only one factor to take into account when considering products. The results do not include all Mobile retailers or products in the market, and may not compare all features relevant to you. Canstar Blue does not supply mobile services. If you decide to apply for a particular Mobile product, you will deal directly with the mobile retailer, and not with Canstar Blue. Fees, charges, product information, costs,  and contract terms should be confirmed directly with the relevant mobile retailer. 

Unlimited Data

Where 'unlimited' is used in relation to Data available on a plan it is likely to be subject to a fair use policy. Please confirm any terms of a fair use policy with your selected provider before making a purchase decision.

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