Kogan Mobile Phone Plans Review
Kogan has made a name for itself as a discount online retailer, specialising in electronics. However, the company has since expanded into other areas, including the competitive mobile phone plan market. While Kogan Mobile currently operates as a Mobile Virtual Network Operator (MVNO) on the Vodafone 4G network, Kogan’s first venture into mobile phone plans was back in 2012 on the Telstra network — so it’s certainly not the newest telco on the block.
Much like its online retail venture, Kogan Mobile puts an emphasis on good value at reasonable price points for its prepaid mobile plans. But how does Kogan Mobile compare to other MVNOs, and should Kogan Mobile be on your radar when comparing mobile phone plans?
What does Kogan Mobile offer?
If you decide to sign up with Kogan Mobile, you can expect relatively simple plans, with a few extras thrown in. While you won’t find the entertainment or data-free streaming inclusions offered by Australia’s big three telcos (and some of the smaller providers), Kogan Mobile’s emphasis on decent value at a reasonable price might be enough to interest you regardless.
Kogan customers also have the option to add on extra services, and unlike some of the other telcos, Kogan Mobile doesn’t include excess data charges. If you do use up your included gigabytes, data service is simply suspended until the monthly or yearly expiry block is over, or until you recharge or top-up your data.
| Feature | Kogan Mobile plans |
|---|---|
| Entertainment bonuses | |
| Data-free video streaming | |
| Data-free music streaming | |
| International calls/texts | |
| International roaming | |
| Set-up fees | |
| Data overage fees |
Kogan Mobile network and coverage
Kogan Mobile operates on the Vodafone 4G network, which, as the third largest telco in Australia, now covers over 22 million Aussies. Vodafone has also committed to building 74 new mobile towers across regional Australia to improve service, and is also working on upgrading its current network. Some Kogan plans might also include access to the Vodafone 5G network, or a trial of the 5G network.
To find out if you’ll have access to Kogan Mobile powered by the Vodafone network, visit the Kogan Mobile website to check your coverage.
Features and bonuses
All of Kogan Mobile’s plans come with unlimited standard national calls and text, plus data to use in Australia. There are also a few extras that Kogan Mobile offers, which could entice you to sign up to the telco.
- International calls: Rather than including international call allowance on all plans, Kogan Mobile has a range of international call packs that can be added on to any of its prepaid plans. Each call pack comes with a different amount of credit and access to a varying number of countries. If you need to make calls to countries not included on these packs, the Premier Access Bolt-On is available, with international calls deducted from that credit amount: for country-specific rates, you’ll need to check Kogan’s website.
- International roaming: Kogan Mobile does offer several international roaming packs, however, it might be a bit limited for some customers. You’ll have the choice between a one-day, three-day or seven-day roaming pack, with different inclusions on each plan. Roaming packs can be used in 30 select countries including Canada, China, Fiji, France, Greece, Indonesia, Italy, Japan, New Zealand, Portugal, Spain, Thailand, the UK and USA.
- Add-on data: If you run out of gigabytes, you can easily add on a data pack to any of Kogan Mobile’s prepaid plans. Any unused data, however, will not be rolled over.
- Auto-recharge: You can easily set up auto-recharge by logging into your account on Kogan’s website, or through the Kogan Mobile app.
- Qantas Frequent Flyer Points: Kogan has partnered with Qantas, so you can earn Frequent Flyer points with eligible prepaid plan purchases and recharges. If you’re already an active earner of Qantas Frequent Flyer points, this could be a good incentive if you’re considering Kogan Mobile.
Kogan Mobile Phone Plans
Kogan Mobile offers different tiers of prepaid plans, with two prepayment periods to choose from — monthly (on a 12-month contract) or 365 days. While all prepaid plans are BYO phone, you can always buy a new handset directly from Kogan (often available at reduced prices), with devices from Apple, Samsung and Google available. All of Kogan Mobile’s prepaid plans include unlimited standard national calls and text, with data inclusions starting at 15GB and going up to 80GB on monthly plans. On 365 day plans, you can get between 140GB over 12 months and 500GB over 12 months.
The following table shows all Kogan Mobile monthly plans as published on Canstar Blue’s database, listed in order of cost from lowest to highest.
Kogan Mobile contact details/customer support
Need some help with your Kogan Mobile plan or service? The telco offers several contact and support options, including:
- General customer support: 1300 056 426, or 12612 from your Kogan handset ( for existing customers)
- The Kogan Mobile Facebook page
- Twitter: @KoganMobile
- Kogan Mobile app for both iPhone and Android
How does Kogan Mobile compare?
Kogan Mobile isn’t the only telco offering Vodafone network coverage at lower prices. The following providers also use parts of Vodafone’s 4G and 5G networks.
The following table shows a selection of published postpaid plans on Canstar Blue’s database, listed in order of lowest standard monthly cost to highest, then by data allowance, largest to smallest. Use our comparison tool to see all plans available on Canstar Blue’s database. This table includes products with links to referral partners.
Here is a selection of postpaid plans from Canstar Blue’s database with a minimum of 10GB of data, listed in order of standard cost, lowest to highest, then by data allowance, largest to smallest. Try out our comparison tool for mobile phone plans to see a range of offers from other providers. This table includes products with links to referral partners.
The following table shows a selection of SIM-only postpaid plans with a minimum of 60GB data on Canstar Blue’s database, listed in order of their standard monthly cost, from the lowest to highest and then by data allowance, largest to smallest. Try out our comparison tool for mobile phone plans to see a range of offers from other providers. This is a selection of products with links to a referral partner.
Is Kogan Mobile a good deal?
While Kogan has definitely made a name for itself in the online retail space, its prepaid mobile plans are a competitive option. Offering unlimited standard national calls and texts on all plans is a definite plus, and the data inclusions are decent for each price point, compared to what’s on offer from other providers. If you’re a bit of a super-saver, the options to prepay for 365 days might be an enticing deal. While it may look expensive to prepay upfront (especially on the Large and Extra Large plans), it does work out to be a reasonable saving overall.
Kogan Mobile might be light on the extras, but those extras are reasonably priced for the inclusions. The option to add additional data, rather than being automatically charged for excess usage, is a serious plus for customers concerned about bill shock. Being able to roll over and store up to 200GB of unused data is also a bonus, especially if your data use fluctuates.
However, some users might find it frustrating to have to purchase international call packs, as some telcos offer international calls as part of certain plans. These international add-ons might also be limiting if you wish to call countries not currently included in Kogan’s calling packs.
Overall Kogan Mobile does have some good-value and straightforward plans on offer. It’s also handy to be able to buy a new handset, SIM card and prepaid plan through the one website. If you are looking for a prepaid plan with good talk, text and data value, it might be worth considering Kogan Mobile when you compare phone plans.
Related articles
- The Cheapest Mobile Phone Plans
- Top Mobile Deals
- SIM Only Plans Compared
- Excess Data Charges Explained
About the author of this page
This page was written and is regularly updated by Canstar Blue’s Telco Editor, Tara Donnelly. Having spent over seven years writing for and editing telco comparison websites, she’s an expert in all things phone & internet, including NBN plans, wireless technology, the latest mobile devices and how to find the best deal for your family. She loves to highlight the next best deals, while also flagging the things you need to be aware of.
What do customers think about Kogan Mobile phone plans?
In 2024, Australians gave Kogan Mobile 3 out of 5 stars for Overall Customer Satisfaction in prepaid mobile plans.
Kogan Mobile Prepaid Phone Plans
Canstar Blue
Award:
Overall Satisfaction