Expert Guide: Internode Phone Plans Review and Ratings
Note: As of December 2023, Internode is no longer accepting new customers, with anyone attempting to sign up to an Internode phone or internet plan, being directed to sign up to iiNet instead.
Existing Internode services will continue, however current Internode customers will eventually be moved to an equivalent iiNet plan. Notice will be given to Internode customers at least 30 days before services are switched over. If you would prefer to switch to a different phone service, you can use our free phone plan comparison tool to compare a wide range of providers and plans.
Internode, perhaps better known for its internet plans, has been offering phone plans to Australians for some time, with the South Australian telco offering great value on prepaid SIM-only plans.
Internode as it’s known today began business operations in 1991, weathering a storm of multiple competitors to stand strong in the telco space to this day. It was initially taken under the wing of the iiNet group, however TPG added iiNet to its network in 2020, meaning Internode also operates under TPG Telecom.
But how does the company stack up against the telco giants? Are Internode’s phone plans worth it? Read on to find out more.
On this page:
An Expert’s Guide to Internode
Canstar Blue’s team of experts took a deep-dive into Internode’s phone plans to give an insight to consumers on the topics of services, network and coverage, and special features and bonuses.
Pros:
- Decent discounts available from time to time
- Accessible customer support options
- Simple range of prepaid plans
Cons:
- Plans are the same as what is offered by iiNet
- No entertainment extras
- Doesn’t currently have the internet bundling that iiNet has
Services offered
Internode phone plans are paid in advance at the start of the month. They’re charged on a month-to-month basis, and you can add additional credits into an optional ‘prepaid balance’ account. This means that if you exceed your monthly inclusions, any overdrawn charges can be taken from this prepaid balance account, however if you cancel your plan, you won’t receive what is left in your prepaid balance. Internode mobile plans runs on the Vodafone network, as is commensurate with the TPG group of telcos.
The Internode services follow the structure of iiNet’s phone plans. The cheapest plan costs $19.99 per month with 8GB of data. The mid-range plan is $24.99 per month for 16GB of data, and the next most expensive plan costs $29.99 per month for 40GB of data. The most premium option will set you back $39.99 per month, and includes 55GB of data, with additional access 100 international call minutes.
Internode mobile network and coverage
Internode operates on the Vodafone mobile network with access to 3G, 4G, and 5G networks (5G network access may be limited or available only as a limited offer). Users in rural areas of Australia may find it difficult to access the network, so checking Internode’s coverage map on their website may be the best point of call. For a broader view of Internode coverage, be sure to check out the map.
Special features and bonuses
Internode has a simple structure of mobile plans, however one of the telco’s drawbacks is that it isn’t rife with bonuses, however there are a few that stand out.
- International calls: On its most premium plan, Internode allows you to snag 100 minutes of international calling, however calls to some destinations may be restricted.
- No early-cancellation fees: considering the month-to-month nature of Internode plans, there are no extra fees if you decide to cancel your plan early.
Internode Phone Plans
Internode’s suite of plans is fairly straightforward, with prices starting at $19.99 per month for 8GB of data, and going up to $39.99 per month with 55GB of data.
The following table shows all published Internode plans on Canstar Blue’s database, listed in order of cost from lowest to highest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.
Other comparable phone brands worth considering
Internode Company Information
Contact Details
Need help with your Internode mobile plan or service? The telco offers multiple contact and support options, including:
- Internode customer service number: 13 66 33
- Contact via the website
- Internode Facebook page
- Internode app, via the Apple App Store or Google Play
Outages
If you are currently experiencing issues with your Internode Mobile plan, there may be a network outage. Usually, your telco will inform you of any planned maintenance if it is expected to interfere with your service. If you haven’t received a notice of this but are experiencing network outages where normally you would have service, you should get in touch with Internode for assistance.
Compare other SIM-only plans
Internode is one of the many telcos offering a range of SIM-only plans. If you’re curious about what else is out there, or you’re looking to compare how Internode’s plans stack up, the below table features a range of SIM-only plans from various providers. Switch between the tabs to compare prepaid and postpaid plans.
Here is a selection of postpaid plans from Canstar Blue’s database with a minimum of 20GB of data, listed in order of standard cost, lowest to highest, then by data allowance, largest to smallest. Try using our mobile phone plan comparison tool to see a wide range of plans from other providers. This table includes products with links to referral partners.
Here is a selection of prepaid plans from Canstar Blue’s database with a minimum of 10GB of data each month, listed in order of standard cost, lowest to highest, then by data allowance, largest to smallest. If you want to compare a larger range of offers from other providers, use our phone plan comparison tool. This table includes products with links to referral partners.
FAQs about Internode Phone Plans
Internode allows its customers to bring their own phone to a plan, as long as it’s been unlocked from the previous telco.
Internode debits your bank account or credit card for your first month’s charge and any prepaid balance you request during signup. After this, you will be charged seven days prior to the end of the monthly period.
Yes. Internode operates under the TPG umbrella, alongside Felix Mobile, Kogan Mobile, iiNet, Lebara, iiNet, and Vodafone.
About the author
As Canstar Blue’s Senior Telco Specialist, Emma Bradstock covers all things mobile phone and internet, which she’s focused on for the past three years. Emma has a decade of professional writing experience across print and digital media outlets and for digital agencies, and has turned her hand to multimedia content and social media management. She has a Bachelor of Arts in Communications and Media from Macquarie University. You can follow Emma on LinkedIn.