Expert Guide: Flip Mobile Plan Review
Flip Connect was founded in 2015 and is predominantly known for its NBN plans. However, it does offer a number of mobile plans as well.
Flip offers two basic SIM-only postpaid plans using the Optus 4G network, which means that you’ll have to bring your own unlocked phone to the network. But if you’re just looking for a standard mobile plan without all of the bells and whistles associated with a bigger telco such as Optus or Telstra, then Flip might be a good option for you.
To make things easier, we have broken down the pros and cons of the telco to see how it compares in the Australian mobile market.
On this page:
Flip expert guide
Relatively new to the game, Flip began offering mobile services in 2020. The telco offers two simple phone plans for relatively low prices, however it is always recommended to break down the pros and cons to decide whether it might be the right option for you.
Pros:
- Simple selection of plans
- Can be bundled with NBN services and discounts might be offered for bundling
- No automatic excess data charges (data use is suspended once you go over your inclusions)
Cons:
- Only two options to choose from
- No international roaming options
- Full months’ notice required to cancel your plan
- No bonus features
- No data banking available
Services offered
Flip has a small mobile plan offering list, with two SIM-only postpaid plans available.
Flip’s plan options include unlimited standard talk and text throughout Australia and the choice between either 20GB or 50GB of data. There is also the option to bundle with an NBN plan to save up to $10 per month, with a limit of two mobile plans per Flip NBN service.
Network and coverage
Flip is powered by the Optus 4G network, covering approximately 98.5% of the Australian population. However, if you live in rural or remote communities, make sure to check Flip’s website to confirm that you’ll be covered.
To check the Flip network coverage in your area, visit the Flip website to view the coverage map.
Special features and bonuses
Flip keeps it simple with its mobile plans, which means that there are no fancy features, however there are a couple of bonuses that could be valuable.
- No cancellation fees: Due to the month-to-month nature of the plans, there are no cancellation fees however Flip does require one months’ notice if you do decide to cancel your plan.
- NBN bundling available: If you’re also looking for an NBN plan, or already have a Flip NBN plan, you’ll be eligible to bundle your mobile plan (except the cheapest phone plan) which offers discounts up to $10 a month. These discounts are capped at two mobile plans per NBN plan though.
Flip phone plans
The following table shows a selection of Flip postpaid plans on Canstar Blue’s database, listed in order of lowest standard monthly cost to highest. Use our phone plan comparison tool to see all plans available on Canstar Blue.
Flip company information
Contact details
Need some help with your Flip mobile plan? The telco offers several contact and support options, including:
- Sales and billing enquiries: 1300 354 788
- Enquiry form on website
- Email: enquiries@flipconnect.com.au
- The Flip Connect Facebook page
Outages
If you are currently experiencing issues with your Flip plan, there may be a network outage. Usually, your telco will inform you of any planned maintenance if it is expected to interfere with your service. If you haven’t received a notice of this but are experiencing network outages where normally you would have service, you should get in touch with Flip for assistance.
FAQs about Flip phone plans
Flip is a proud Australian-owned company.
All accounts are required to have direct debit set up through a nominated credit card, where payment will be automatically taken each month.
Is Flip Mobile a good deal?
With only two options for mobile plans, there isn’t much choice available if you are looking for a telco with a wider variety of plans.
Having to give a full months’ notice if you decide to cancel your plan might be a drawback, as you might end up paying for more than you want. This is unlike most providers, which don’t have a notice period or cancellation fees.
It might also be a downside that you can only make payments by automated direct debit, compared with other providers that have multiple options for payments.
Overall, it is worth keeping Flip in mind, particularly if you’re looking for an NBN plan as well, but it is important to check out all of the potential options before making any decisions to see what plans might work best for you.
Other comparable phone brands worth considering
Flip isn’t the only telco with phone plans available on the Optus mobile network, with some telcos offering great value for money phone plans.
Here is a selection of postpaid plans from Canstar Blue’s database with a minimum of 20GB of data, listed in order of standard cost, lowest to highest, then by data allowance, largest to smallest. Try using our mobile phone plan comparison tool to see a wide range of plans from other providers. This table includes products with links to referral partners.
Here is a selection of prepaid plans from Canstar Blue’s database with a minimum of 10GB of data each month, listed in order of standard cost, lowest to highest, then by data allowance, largest to smallest. If you want to compare a larger range of offers from other providers, use our phone plan comparison tool. This table includes products with links to referral partners.
About the author of this page
This page was written and is regularly updated by Canstar Blue’s Senior Telco Specialist, Emma Bradstock. An expert in all things phone, internet, gaming and streaming, Emma helps to make complicated subjects easier for readers to understand, as well as covering the latest news and reviews across the telco industry. She’s passionate about helping consumers make better-informed telco choices and highlighting the next best deals.