Expert guide: Everyday Mobile phone plans
Previously known as Woolworths Mobile, Everyday Mobile from Woolworths has been one of the more well-known smaller telcos to offer phone plans. The telco had initially offered its phone plans on the Optus mobile network, but switched to the Telstra network in 2015.
Everyday Mobile, when it was still under the Woolies branding, had previously offered a full suite of phone plans including SIM-only prepaid and postpaid plans, along with mobile phones on a plan. However, with the rebrand to Everyday Mobile, it dropped its phone-on-a-plan offerings to focus on SIM-only services.
Keen to find out more about an Everyday Mobile phone plan? In this guide we’ll take a look at what you can expect from when it comes to plans, prices and more.
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Everyday Mobile expert guide
Looking at what kind of value for money you can get from a telco’s phone plans can help give you an idea of what to expect and how the telco compares. Here are some of the pros and cons of the Everyday Mobile phone plans.
Pros:
- Prepaid and postpaid SIM-only plans available
- Data banking included on all plans
- 5G access on all postpaid SIM-only plans
- Data gifting available
- 10% discount on in-store Woolworths shop each month
- Discounted pricing for Everyday Rewards members
Cons:
- Postpaid plan prices are rather expensive (prices start at $40 per month)
- Woolworths shop discount requires you to connect an Everyday Rewards account
- Mobile speeds (both 4G and 5G) are capped at 100Mbps or 250Mbps
- 5G isn’t available on prepaid plans
Services offered
Everyday Mobile offers a selection of SIM-only plans, available as postpaid and prepaid plans. The prepaid plans are available as 30-day plans, or long-term plans over 180 or 365 day expiry periods.
It’s one of the few telcos to offer both prepaid and postpaid plans, and its plan selection is reasonably simple. Everyday Mobile has a lot to offer customers, so it could be worth considering if you’re looking for an alternative to the big three telcos.
Network and coverage
Everyday Mobile uses parts of the Telstra 4G and 5G mobile network, which covers over 23 million Australians. So the good news is, if your area is covered by the Telstra network, Woolworths Mobile is an alternative provider to the big telco, with coverage available to more than 98.8% of Aussies.
Keep in mind that 5G is only available on the postpaid plans, and 5G network coverage isn’t as widespread as 4G. To check the network coverage in your area, you can check the network coverage map on the Everyday Mobile site.
Special features and bonuses
While Everyday Mobile offers a fairly straightforward selection of plans, there are some extras available on these plans.
- Data banking: Up to 1,000GB of data banking is available on postpaid plans, while up to 500GB of data banking is available on 30-day and long-term prepaid plans.
- Data gifting: You’re able to use up to 50% of your included data to gift to another Everyday Mobile customer in 1GB increments. Gifted data can’t be re-gifted and will be used before any included data.
- 10% off your grocery shop: Everyday Mobile customers with an Everyday Rewards account can save 10% on one in-store Woolworths grocery shop per month, to the value of $500, with a maximum of $50 saving per month.
- International calls: Unlimited standard international calls and text for 22 selected countries is available on the prepaid plans, while postpaid plans can access calls to 30 select countries. Countries include: China, Canada, Hong Kong, South Korea, Ireland, India, Thailand, New Zealand, the UK and USA.
- International roaming: Four roaming packs are available to add on to your plan, although the 10-day and 15-day packs are only available for postpaid customers. Prices and inclusions vary between the roaming packs and start at $7 for one day and go up to $75 for 15 days.
Consumer ratings
Everyday Mobile (under its former name of Woolworths Mobile) appeared regularly in our Customer Satisfaction ratings for both SIM-only prepaid and postpaid plans.
Customer Satisfaction Prepaid Mobile SIM-Only — Everyday Mobile
In our 2023 ratings, Everyday Mobile came in second place for Most Satisfied Customers for Postpaid Mobile SIM-only plans.
- Overall satisfaction — ★★★★
- Value for money — ★★★★
- Network coverage — ★★★★
- Customer service — ★★★
- Ease of recharge — ★★★★
- Sign up and activation — ★★★★
- Billing — ★★★★
Customer Satisfaction Postpaid Mobile SIM-Only — Everyday Mobile
Everyday Mobile took out fourth spot for our Most Satisfied Customers for Prepaid Mobile SIM-Only plans.
- Overall satisfaction — ★★★★
- Value for money — ★★★★
- Network coverage — ★★★★★
- Customer service — ★★★
- Sign up and activation — ★★★★
- Plan flexibility — ★★★★
- Billing — ★★★★
Everyday Mobile phone plans
SIM-only postpaid
Everyday Mobile’s postpaid phone plans are listed as ‘SIM Only’ plans. These month-to-month plans include 5G access but with speeds capped at 100Mbps or 250Mbps, along with up to 1,000GB of data banking. All plans include unlimited standard national calls and SMS.
30-day SIM-only prepaid
If you prefer prepaid plans, Everyday Mobile has three prepaid plans with a 30-day expiry period. These plans include up to 500GB of data banking, but they don’t include 5G access.
Long-expiry prepaid
If you prefer to set and forget your prepaid plan, there are three long expiry prepaid plans to choose from, all with up to 500GB of data banking. Keep in mind that you’ll need to ration your data to last the length of the plan’s expiry period or you’ll need to recharge your plan.
Everyday Mobile company information
Contact details
Need some help with your Everyday Mobile plan or service? The telco offers several contact and support options, including:
- Live chat on the Everyday Mobile website
- Call 1300 10 1234 (Option 5) between 9am-5pm Mon-Fri (AEST/AEDT) and 10am-4pm Sat (AEST/AEDT), closed Sunday and national public holidays
- Everyday Mobile app for both iPhone and Android
Outages
Experiencing a problem with your Everyday Mobile plan? There may be a network outage causing disruptions to your service. Your telco will usually inform you of any planned maintenance that may interfere with your service. If you haven’t received information regarding planned disruptions, and you’re experiencing issues when you would normally have service, you should get in touch with Everyday Mobile for assistance.
Everyday Mobile FAQs
Everyday Mobile from Woolworths, previously known as Woolworths Mobile, is owned by the Woolworths Group, which also owns and operates Woolworths and Big W stores and the Everyday Rewards program.
There are a few different ways you can pay your Everyday Mobile postpaid bill. You can pay via the ‘My Account’ section on the website or through the mobile app, you can set up auto payment through the same portals, you can use BPay or via the ‘Pay Bill’ section of the Everyday Mobile website.
Other phone plan providers worth considering
Everyday Mobile isn’t the only telco offering Telstra network coverage at lower prices. The following providers also use parts of Telstra’s 5G, 4G and 3G networks.
About the author
As Canstar Blue’s Telco Specialist, Emma Bradstock covers all things mobile phone and internet, which she’s focused on for the past four years. Emma has a decade of professional writing experience across print and digital media outlets and for digital agencies, and has turned her hand to multimedia content and social media management. She has a Bachelor of Arts in Communications and Media from Macquarie University. You can follow Emma on LinkedIn.