CMobile Phone Plans Review
CMobile might not be the biggest name in the Aussie telco game, but as a company with an emphasis on providing easy-to-understand mobile plans, you might find this little telco has the right deal for you.
Unlike many of the other mobile virtual network operators (MVNOs) which use only one network for cover, CMobile operates through two networks, with plans on both the Telstra 3G and 4G networks and Vodafone 4G/LTE network. This gives customers more choice over which network you would prefer to get your coverage through.
The telco provides a range of SIM-only postpaid plans, a selection of mobile data plans and even a few affordable mobile phone handsets. CMobile is Australian owned and operated and aims to provide great customer service for its simple and straightforward plans. But just how does CMobile’s postpaid plans stack up when it comes to value for money?
How does CMobile compare to other postpaid providers?
The following table shows a selection of published postpaid plans on Canstar Blue’s database, listed in order of lowest standard monthly cost to highest, then by data allowance, largest to smallest. Use our comparison tool to see all plans available on Canstar Blue’s database. This table includes products with links to referral partners.
Here is a selection of postpaid plans from Canstar Blue’s database with a minimum of 10GB of data, listed in order of standard cost, lowest to highest, then by data allowance, largest to smallest. Try out our comparison tool for mobile phone plans to see a range of offers from other providers. This table includes products with links to referral partners.
The following table shows a selection of SIM-only postpaid plans with a minimum of 60GB data on Canstar Blue’s database, listed in order of their standard monthly cost, from the lowest to highest and then by data allowance, largest to smallest. Try out our comparison tool for mobile phone plans to see a range of offers from other providers. This is a selection of products with links to a referral partner.
What does CMobile offer?
If you’re after simple, straightforward value for use in Australia, CMobile could be a good option for you. You won’t find any entertainment extras included on the plans and there is a small setup fee you’ll pay upfront. Both the Red and Blue plans include charges for excess data but how much you’ll pay and the data units you’re charged for, vary between the plans. If you opt for the more top-level Blue plans, you’ll get unlimited international call inclusions to 10 countries, including China, Singapore, New Zealand, the UK and USA.
| Feature | Postpaid plans |
|---|---|
| Entertainment bonuses | |
| Data-free video streaming | |
| Data-free music streaming | |
| International calls/texts | |
| International roaming | |
| Set-up fees | |
| Data overage fees |
CMobile network and coverage
CMobile is one of the few Aussie telcos (including Southern Phone and Think Mobile) to operate as a MVNO on more than one network. The advantage to this is that it puts more choice in the hands of consumers, especially as the coverage varies from provider to provider.
The Blue plans operate on the Telstra 3G and 4G networks, which currently covers over 99% of the Australian population. Red plans operate on the Vodafone 4G/LTE network, with cover reaching over 22 million Australians. Both Telstra and Vodafone are further expanding and improving coverage throughout Australia, so you might soon have access or improved cover in your area.
Features and bonuses
The included value and charges varies between the Blue and Red plans, however for the standard month-to-month options, unlimited standard national calls and SMS are included.
- Unlimited MMS: Not only is unlimited standard national talk and text included, but national MMS is also unlimited on the standard month-to-month plans.
- International calls: There are unlimited international calls to 10 countries available on select Blue plans, but you’ll need to be on one of the higher-level plans for this inclusion.
- International roaming: International roaming can be switched on for your CMobile SIM, however the rates while travelling will be higher than when you’re in Australia, so you’ll need to look into whether this is the best option for you when you’re overseas.
- Mobile Handsets: CMobile has a small selection of mobile phones that you can purchase outright at reasonable prices, including devices designed as easy-to-use phones for seniors.
CMobile plans
CMobile offers SIM-only postpaid plans on no lock-in contracts over monthly cycles, with most plans running as month-to-month plans. Plans are offered on both the Vodafone and Telstra networks Select CMobile plans include unlimited standard national calls, SMS and MMS, with data inclusions starting at 1GB and going up to 100GB.
CMobile contact details/customer support
Need some help with your CMobile plan or service? The telco offers a few contact and support options, including:
- General customer support: 1300 545 000
- Contact form via the CMobile website
- The CMobile Facebook page
How does CMobile compare?
CMobile isn’t the only telco offering Telstra network coverage at lower prices. The following providers also use parts of Telstra’s 4G and 3G networks.
If you’re after the Vodafone network, these providers use parts of the Vodafone 4G/LTE network.
Is CMobile a good deal?
CMobile does have a lot of choice if you’re looking at postpaid phone plans with no lock-in contracts, with a total of 15 plans to choose from. The telco also provides a good option for seniors and light phone users with the Red Annual pay-as-you-go plan. If you don’t use or need much call, SMS or data inclusions, paying upfront for credit to use over 12 months might be one of the most affordable options for you.
Having unlimited calls, SMS and MMS across all one-month plans is a big plus and the data inclusions are reasonably generous for the price. If you have friends and family in the 10 select countries, it’s also handy to have access to unlimited international calls.
Having a selection of plans across two networks is a big tick when it comes to giving consumers more choice. CMobile does also emphasise its dedication to customer service with Australian-based customer support. If you’re not big on huge data inclusions and flashy extras, you might want to keep CMobile’s postpaid plans as an option when comparing the right mobile phone plans for your needs.