Expert guide: Aussie Broadband mobile phone plans
Aussie Broadband began in 2008 and is headquartered in Victoria. The telco’s original mission was to provide internet connection to regional areas such Gippsland, Northern Territory and South Australia. The company went public in late 2020, under the share name of ABB.
Aussie Broadband is best known as an NBN and home internet provider, and is a four-time winner of Canstar Blue’s Most Satisfied Customers award for NBN providers.
But how does Aussie Broadband stack up against the heavyweights of the mobile world? How do its deals and services compare to its prices? Read on to see how Aussie Broadband’s phone plans compare.
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Aussie Broadband expert guide
Aussie Broadband certainly has its benefits, but the cons may prove to sway your decision-making. It’s important to account for the cons in your process to ensure you’re choosing the best service for your needs.
Pros:
- One of the few smaller telcos to offer 5G SIM-only plans
- Simple month-to-month plans
- Different international call credit amounts included on select plans for certain countries
- Data-pooling is great for households with one or more Aussie customers so excess data can be shared among family members, excluding members on different plan tiers
- Average pricing compared to other telcos
- No excess data charges for exceeding monthly data allowance, however speeds will be capped
Cons:
- Lower-cost plans have far less attractive features
- Limited variety in all mobile plans
- Aussie Broadband doesn’t offer international roaming options
- No data top-up options for exceeding data allowance
- If you want uncapped 5G speeds, you’ll need to upgrade to a plan with a bigger data allowance
Services offered
Aussie Broadband offers five SIM-only postpaid plans with 5G available on all plan options if your device is compatible.
Aussie Broadband also offers a range of data-only mobile broadband plans for customers using WiFi dongles, modems, tablets or other devices, with 5G access available on all plans.
Network and coverage
Using the Optus 4G and 5G networks means that Aussie Broadband can access around 98.5% of the population. Optus has also committed to building more towers and expanding its coverage to regional areas as part of the Australian Government’s Mobile Black Spot Program. This means more regional areas should see stronger and more consistent mobile coverage.
While 5G has been expanded to reach more than 75% of the Australian population, not all customers with 5G capable plans may have access to 5G services. To check the network coverage in your area, visit the Aussie Broadband website
Aussie Broadband phone plans
Aussie Broadband SIM-only plans
Aussie Broadband offers five SIM-only plans which all offer access to Optus’ 4G and 5G networks, however 5G will only be available if you have a compatible device. The three cheaper plans include speed caps, while the two most expensive plans have uncapped 5G access. Each plan includes unlimited standard talk and text within Australia, and select plans have credit for international talk and text. All plans include no excess data charges, so if you use up your data inclusion, you can continue using data at the capped speed of 1.5Mbps.
The following table shows published Aussie Broadband SIM-only postpaid plans on Canstar Blue’s database, listed in order of cost from lowest to highest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.
Aussie Broadband mobile broadband plans
Aussie Broadband offers data-only, or mobile broadband plans for customers who do not require talk and text.
The following table shows selected published Aussie Broadband mobile broadband plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest.
| Brand | Features | Max Data**/billing period | Advertised Cost^^/billing period | |
|---|---|---|---|---|
 |
min. cost $25 over one month billing period |
20GB | $25 | Go to Site |
|
min. cost $40 over one month billing period |
45GB | $40 | Go to Site |
|
min. cost $60 over one month billing period |
120GB | $60 | Go to Site |
|
min. cost $70 over one month billing period |
220GB | $70 | Go to Site |
 View all NBN plans listed on Canstar Blue |
**^^View important information | |||
Aussie Broadband company information
Contact details
Need some help with your Aussie Broadband plan or service? The telco offers several contact and support options, including:
- Phone support: 1300 880 905
- Live chat on the Aussie Broadband website
- MyAussie app for iOS and Android
Outages
If you are currently experiencing issues with your Aussie Broadband plan, there may be a network outage. Usually your telco will inform you of any planned maintenance if it is expected to interfere with your service. If you haven’t received a notice of this, but are experiencing network outages where normally you would have service, you should get in touch with Aussie Broadband for assistance.
Aussie Broadband FAQs
Who owns Aussie Broadband?
Aussie Broadband was merged from Wideband Networks and Westvic Broadband in 2008, and today is led by its co-founder and CEO Phillip Britt. The company is operated from Australia.
How do I pay my Aussie Broadband bill?
You can either pay your bill via the Aussie Broadband website, direct debit, or through your preferred banking service, such as BPay. If you wish to set up direct debit, you can either log into your account on the Aussie Broadband website, call customer support to set it up, or set it up through the MyAussie app.
Is Aussie Broadband a good deal?
Aussie Broadband provides a good selection of plans, which all include 5G access, at a reasonable price compared to other plans on the telco market. As always, it’s a good idea to do your research and compare plans before jumping onto a new plan.
Other phone plan providers worth considering
Aussie Broadband isn’t the only telco offering a range of postpaid phone plans, with some providers also offering great value for cheaper prices.