Consumer News


Optus hit with $6.4 million fine for ‘misleading’ NBN claims

Posted by June 21st 2022

The Australian Competition and Consumer Commission (ACCC) has claimed another victory over Optus, with the telco now facing a hefty $6 million fine for misleading its broadband customers. In a conclusion to proceedings brought on by …



Optus takes top spot in ACCC’s NBN speed report

Posted by July 5th 2022

Optus has ended TPG's download speed dominance, unexpectedly claiming the number-one spot in the latest Australian Competition and Consumer Commission (ACCC) report on NBN performance. The ACCC has today released its seventh Measuring Broadband Australia report, which …



ACMA report shows mobile and NBN complaints declining

Posted by January 10th 2023

The Australian Communications Media Authority (ACMA) has released its report into telco complaints over the 2018-2019 financial year - and while customer satisfaction appears to be on the rise, there's still several areas where providers are falling …


Energy bill

Momentum Energy stung $900k for not applying concession discounts

Posted by June 2nd 2022

Victoria’s energy regulator has issued $900,000 in penalties to retailer Momentum Energy for overcharging customers on their power bills. This comes after the Essential Services Commission (ESC) found that the energy provider failed to apply relevant …


Google Pixel 4

Google Pixel 4 and Pixel 4 XL: features, prices, and more

Posted by October 14th 2022

Note: Some of the below mentioned devices may no longer be available on a plan from some of the telcos. The much-anticipated Google Pixel 4 and Pixel 4 XL are finally official. And not only do …


ACCC NBN inquiry

ACCC launches NBN price inquiry

Posted by July 5th 2022

The Australian Competition and Consumer Commission (ACCC) is continuing its investigation into NBN affordability, announcing today it has launched an inquiry into wholesale NBN prices. The inquiry will look at issues first publicly raised by the …


ACCC proposes new fines for NBN Co

ACCC proposes new fines for faulty NBN

Posted by July 5th 2022

Customers aren't the only ones frustrated with the NBN rollout - it seems Australia's consumer watchdog is also ready to put its foot down. The Australian Competition and Consumer Commission (ACCC) has proposed new regulated wholesale …






Vodafone iPhone XR Plans & Prices

Posted by January 23rd 2023

While the iPhone XR is no longer available from Vodafone, the telco stocks a wide range of iPhone plans. You can pick up any of these phones on a 12, 24, or 36-month device payment …



Optus iPhone XR Plans & Prices

Posted by October 14th 2022

Update: As of September 2020, the iPhone XR is no longer available on Optus handset plans. However, the telco stocks a variety of other iPhones.  The iPhone XR is available to buy, and as you would expect, …


Free streaming service Tubi to launch in Australia

Posted by May 10th 2022

Netflix and Stan look to have a new competitor in Australia – and the latest arrival comes absolutely free. US SVOD (subscription video on demand) service Tubi will officially launch in Australia on September 1, bringing …


Coles reveals Little Shop 2 newspaper collectable

Posted by February 18th 2022

Just when you thought the doors were starting to close on the Coles Little Shop hype, the supermarket giant has released another mini to collect – although it’s only available this weekend. Shoppers will now be …