Consumer News

Vodafone-TPG merger

Federal Court approves Vodafone – TPG merger

Posted by April 7th 2022

Big news for the Australian telco industry: despite the best efforts of the Australian Competition and Consumer Commission (ACCC), the Federal Court has given the green light to the proposed merger of Vodafone and TPG. Justice …


Which soft drink is top of the pops for Aussies?

Posted by August 15th 2022

Soft drink may not be everyone’s cup of tea, but there are plenty of us who don’t mind a bit of fizz as a way to compliment a meal, or to quench your thirst on …





Optus hit with $6.4 million fine for ‘misleading’ NBN claims

Posted by June 21st 2022

The Australian Competition and Consumer Commission (ACCC) has claimed another victory over Optus, with the telco now facing a hefty $6 million fine for misleading its broadband customers. In a conclusion to proceedings brought on by …



Optus takes top spot in ACCC’s NBN speed report

Posted by July 5th 2022

Optus has ended TPG's download speed dominance, unexpectedly claiming the number-one spot in the latest Australian Competition and Consumer Commission (ACCC) report on NBN performance. The ACCC has today released its seventh Measuring Broadband Australia report, which …


Family moving boxes into new home

Alinta Energy removes hassle of moving house for WA customers

Posted by February 18th 2022

Moving away from talk of big discounts, Alinta Energy has launched a bold new attempt to attract Western Australian gas customers by giving them a helping hand into their new property. Alinta Energy has teamed up …



ACMA report shows mobile and NBN complaints declining

Posted by January 10th 2023

The Australian Communications Media Authority (ACMA) has released its report into telco complaints over the 2018-2019 financial year - and while customer satisfaction appears to be on the rise, there's still several areas where providers are falling …


Energy bill

Momentum Energy stung $900k for not applying concession discounts

Posted by June 2nd 2022

Victoria’s energy regulator has issued $900,000 in penalties to retailer Momentum Energy for overcharging customers on their power bills. This comes after the Essential Services Commission (ESC) found that the energy provider failed to apply relevant …


Google Pixel 4

Google Pixel 4 and Pixel 4 XL: features, prices, and more

Posted by October 14th 2022

Note: Some of the below mentioned devices may no longer be available on a plan from some of the telcos. The much-anticipated Google Pixel 4 and Pixel 4 XL are finally official. And not only do …


ACCC NBN inquiry

ACCC launches NBN price inquiry

Posted by July 5th 2022

The Australian Competition and Consumer Commission (ACCC) is continuing its investigation into NBN affordability, announcing today it has launched an inquiry into wholesale NBN prices. The inquiry will look at issues first publicly raised by the …


ACCC proposes new fines for NBN Co

ACCC proposes new fines for faulty NBN

Posted by July 5th 2022

Customers aren't the only ones frustrated with the NBN rollout - it seems Australia's consumer watchdog is also ready to put its foot down. The Australian Competition and Consumer Commission (ACCC) has proposed new regulated wholesale …






Vodafone iPhone XR Plans & Prices

Posted by January 23rd 2023

While the iPhone XR is no longer available from Vodafone, the telco stocks a wide range of iPhone plans. You can pick up any of these phones on a 12, 24, or 36-month device payment …