Compare TPG vs iiNet NBN plans

TPG vs iiNet plans and prices

TPG and iiNet are two of the biggest internet providers in Australia — and both are part of the TPG Telecom group, which has the second-largest NBN market share behind Telstra.

Despite being part of the same group, iiNet and TPG have a few differences that might help you decide which of these two providers will best suit your household internet needs.

TPG offers its NBN plans across a full suite of speed tiers, starting at NBN 12 and going up to NBN 1000, however it only offers the NBN 100/20 speed tier and doesn’t offer NBN 100/40. All plans are offered on a month-to-month basis with no lock-in contract. You’ll have the option to add a WiFi modem either for an upfront cost or for $0 (plus delivery fees) if you stay connected for six months. However, you can also BYO modem on all TPG plans.

iiNet offers a wide range of NBN plans on the same speed tiers as what TPG offers — starting at NBN 12 and going up to NBN 1000. It also skips the NBN 100/40 plan and only offers NBN 100/20. All plans are offered month-to-month, with the option to BYO modem or add-on a modem for free when you stay connected for 24 months. If you cancel your plan before those 24 months, you’ll need to pay off the remainder of your modem cost.

In addition to modem and call pack add-ons, iiNet offers the option to add on Fetch along with a range of Fetch channel packs. Some plans will include Fetch for $0 per month for your first 24 months (then you’ll need to pay $5 per month ongoing), while slower speed tier plans will require you to pay $5 per month for Fetch.

iiNet vs TPG cheapest NBN plans

As both TPG and iiNet offer the NBN 12 plan, the cheapest plan from both providers will be one with NBN 12 speeds. Both providers also offer plans at the same price points across most speed tiers, so there is very little between iiNet vs TPG when it comes to which provider has the cheapest plans.

TPG vs iiNet NBN speeds

Both TPG and iiNet offer the same speed tiers, starting at the slower NBN 12 speed and going up to NBN 1000.

When it comes to real-world experience, both providers list the typical evening speed that you can expect on plans during the peak usage time between 7pm and 11pm. This is to give you an idea of how the provider performs when there is the most demand on the network. You can read our guide on typical evening speeds to find out more about TPG and iiNet NBN speeds.

TPG vs iiNet bundles and extras

If you’re looking for entertainment bundles, one of iiNet’s big draw cards is its inclusion of Fetch. Fetch is included for $0 extra on selected iiNet NBN plans for your first 24 months, then from $5 per month. Optional channel packs are priced extra, and there is a setup fee you’ll need to pay.

iiNet is one of a few NBN providers to offer entertainment bundling, as many providers — including TPG — have stopped offering these extras over the years.

Both providers offer the option to add on a home phone pack, however this is only available if you add on a modem to your plan.

What do customers think of TPG vs iiNet?

If you want to know what Aussies think of their service from TPG or iiNet, Canstar Blue publishes our Most Satisfied Customer ratings for NBN providers every year.

Despite offering a similar range of plans at a similar price point — and being part of the same group — customers rate these providers differently. In our 2024 ratings, iiNet came in fifth place, scoring four stars for overall satisfaction, value for money and customer service. TPG came in ninth place and also scored four stars for overall satisfaction, value for money and customer service. However, iiNet scored four stars across all remaining categories, while TPG scored a mix of three and four stars in the other categories.

TPG or iiNet: Which NBN provider should you sign up to?

While TPG and iiNet have a lot of similarities there are still some differences. If you’re looking for value for money, you might prefer to go with TPG, especially if you’re after the faster NBN 250 and NBN 1000 speeds, as TPG is slightly cheaper. However, if you like the idea of entertainment add-ons, iiNet might be the provider for you.

Another key difference is that when you add a modem on to your plan, TPG gives you the option to pay full price upfront, or pay $0 if you sign up for six months. iiNet only allows you to add on a modem for $0 when you stay connected for 24 months, otherwise you’ll have to pay off the remaining modem costs. If you want to add a modem to your plan, your payment preference might be another way to determine which provider will best suit your needs.

However, before you sign up to any NBN plan, it’s worth comparing a wider range of providers and plans to find the best plan to suit your needs.

About our internet experts

Emma Bradstock: Senior Telco Specialist

As Canstar Blue’s Senior Telco Specialist, Emma Bradstock covers all things mobile phone and internet, which she’s focused on for over five years. Emma has over a decade of professional writing experience across print and digital media outlets and for digital agencies, and has turned her hand to multimedia content and social media management.  She has a Bachelor of Arts in Communications and Media from Macquarie University. You can follow Emma on LinkedIn.

Josh Filosi: Data Insights Analyst

Josh Filosi is Canstar’s Data Insights Analyst, and helps develop and deliver the methodology for Canstar Blue’s Value Rankings and Awards for the telco industry. He holds a double-major in Economics and Behavioral Science, and enjoys interpreting complex data. Connect with Josh on LinkedIn.