Tangerine Telecom NBN Plans Review
Sweetly-named Tangerine Telecom is an Australian internet service provider dedicated to connecting Aussies to the NBN. Tangerine offers both standalone plans and bundles on Australia’s ever-developing superfast broadband network. It also has a concise range of SIM only mobile phone plans to complete the package.
With low prices and unlimited data the big draw with its NBN plans, Tangerine Telecom sure represents a tempting alternative to the mainstream broadband providers. But does it have the best NBN deal for you? Compare Tangerine Telecom’s internet plans with this review from Canstar Blue.
Tangerine Telecom NBN Coverage
Tangerine NBN coverage is subject to that of the national broadband network. The NBN Co is responsible for the network – the company that wholesales the network to providers such as Tangerine.
93% of the Australian population is covered by fibre NBN connections, with the remaining 7% in range of fixed wireless or satellite service. As of now coverage extends to most capital cities and major regional hubs.
Tangerine Telecom Features & Bonuses
Tangerine Telecom sheds a lot of the excess baggage and instead focuses on straightforward broadband at an accessible price.
- Home Phone: Add local, national & mobile calls.
- Discounts: Get a discount on plan fees for the first six months.
- Modem: Bundle in a WiFi modem.
Currently, new customers can also enjoy promotional pricing for the first six months of their plan. This offer sees your monthly plan price drop by $10, $15 or $20 per month for your first six months.
Tangerine NBN plans
Tangerine has a fairly concise set of NBN plans on either a standalone basis, or bundled with calling packages.
Six NBN speed tiers are available: Home Basic II Speed (NBN 25), Home Standard Speed (NBN 50), Home Fast Speed (NBN 100/20 and NBN 100/40) and Home Superfast (NBN 250) and Home Ultrafast (NBN 1000). Tangerine labels these plans as Value, Value Plus, Speedy, Speedy Plus, Superspeedy and Ultraspeedy respectively.
There are no contracts and no setup fees, and if you need a modem you can purchase a pre-configured device from Tangerine. Alternatively, you can bring your own modem. Customers can also add an unlimited phone plan, featuring unlimited local, national, and mobile calls in Australia.
The below table features all published Tangerine NBN plans from Canstar Blue’s database, listed in order of cost from lowest to highest. Use our internet plan comparison tool to see plans from a wider range of providers. These are products with links to a referral partner.
Tangerine 5G mobile broadband plans
For those wanting an NBN alternative, Tangerine also has several 5G mobile broadband plans, offering coverage on Telstra’s 5G and 4G networks Australia-wide. Tangerine offers customers the option of using keeping the plan as a data-only mobile broadband plan or the option to add on a modem at checkout.
Tangerine 5G Mobile Broadband Plans
The following table shows a selection of published Tangerine mobile broadband plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest. This is a selection of products with links to referral partners.
| Brand | Features | Max Data**/billing period | Advertised Cost^^/billing period | |
|---|---|---|---|---|
 |
min. cost $34.90 over first month |
100GB | $34.90 | Go to Site |
|
min. cost $49.90 over first month |
200GB | $49.90 | Go to Site |
|
min. cost $64.90 over first month |
400GB | $64.90 | Go to Site |
 View all NBN plans listed on Canstar Blue |
**^^View important information | |||
Tangerine Telecom Customer Service & Support
Tangerine has technical support 7 days a week, 365 days a year – even over Christmas. The telco also claims industry-leading call wait times into their contact centres. The centre is based in Manila, with an escalation team in Melbourne.
- Tangerine Telecom’s support number is 1800 211 112
The technical support centre is open from 8am to 10pm on weekdays and 9am to 6pm on weekends. Other than that, the telco has an online form and call back system.
How does Tangerine NBN compare to other providers?
As a whole, Tangerine compares pretty well against a stacked competition, where there are many providers jostling for your dollars. However there are a few providers giving Tangerine a run for its money – compare other cheap providers below:
Overall, these telcos and Tangerine tend to shy away from entertainment bundles and other extra ‘stuff’, instead just focusing on unlimited broadband. However, you will have to keep an eye out for things like contract lengths, setup fees, upfront modem costs and more.
Is Tangerine NBN good value for money?
Tangerine offers some pretty straightforward and cheap NBN plans. With its discount applied per month for the first six months, Tangerine is typically one of the cheapest providers across a range of speed tiers. But always compare a wide range of offers, because there are many, many more providers also desperate for your business.
About the author of this page
This page was written and is regularly updated by Canstar Blue’s Telco Editor, Tara Donnelly. Having spent over seven years writing for and editing telco comparison websites, she’s an expert in all things phone & internet, including NBN plans, wireless technology, the latest mobile devices and how to find the best deal for your family. She loves to highlight the next best deals, while also flagging the things you need to be aware of.