Foxtel Broadband Plans Review

Foxtel is best known as the premier provider of subscription pay TV packages in Australia, with swathes of exclusive entertainment and sports content that can’t be found anywhere else. With many customers juggling both their Foxtel and a separate internet subscription, the company offers a range of broadband plans to provide you with a one-stop shop for home entertainment. Foxtel offers ADSL and NBN internet plans for customers around the nation, so read on to find out exactly what they include, and how Foxtel compares to our traditional broadband providers. Could you find better value in a Foxtel bundle?

What does Foxtel broadband offer?

What channels are included in Foxtel’s broadband plans?

Foxtel has five hero bundles to choose from, however users can add on extra packs later if they wish. All broadband bundles come with the Foxtel Plus Pack as standard. The five available bundles are as follows:

• Foxtel Plus
• Movies HD
• Sports HD
• Premium
• Platinum Plus

Foxtel Plus Pack

This pack consists of over 50 entertainment, drama, lifestyle, documentary and reality channels, including Fox 8, Fox Showcase, Binge, BBC First, and MTV. Many of these channels had previously been offered on a separate ‘Drama’ pack, but are now included in this basic package alongside favourites such as the Discovery Channel and National Geographic.

Movies HD Pack

If you’re a bit of a movie buff, you can now binge all the movies you want with the Movies HD Pack. There’s something for everyone, with action, thriller, comedy, romance and family movie channels all included. This pack also features the Foxtel Plus bundle as standard.

Sports HD Pack

The Sports Pack covers all of Foxtel’s sports content, offering over 50 sports on 12 live high-definition sports channels. Featured channels include ESPN, Fox Sports, Fox Footy, Fox League, Fox Cricket, Sky Racing and Fox Sports News. This pack also includes Foxtel Plus, so offers good all-round value for sports fans.

Premium

The Premium plan is a jack-of-all-trades plan, that includes Sports streaming, Movies streaming and Foxtel Plus, along with three Kids channels.

Platinum Plus Bundle

This is for the most uncompromising TV enthusiast. Never get off the couch again! You’ll get all of the aforementioned packs, plus the Kids and Favourites packs, along with bundled-in Netflix and multi-screen streaming.

You may also be interested in:

• Disney+
• Foxtel Now
• Amazon Prime Video
• The best shows on Stan
• The best shows on Netflix

Foxtel Network Coverage

Foxtel offers its plans across the fixed-line National Broadband Network, though plans are not available on fixed wireless services. Foxtel for its ADSL plans also uses Telstra network infrastructure. However, NBN is now widely available Australia-wide and provides a faster, more consistent internet experience.

Foxtel Broadband Features & Bonuses

Foxtel is a high-feature NBN provider with a high price at face value. However, what is included in that price is quite a lot:

• Entertainment: Customers get around 50+ entertainment channels with every pack, as well as the additional channels included in your choice of plan. Foxtel also allows customers to bundle in a Netflix subscription for an additional fee.
• Hardware: Customers receive an iQ4 box plus a WiFi modem and professional installation.
• Call Packs: Unlimited local and national calls included on all bundles.
• Speeds: All NBN plans include the NBN 50/Standard Plus evening speed as standard, but customers can upgrade to Premium NBN 100.

While even the base plan is quite pricey, you may find getting Foxtel, unlimited broadband, and unlimited home phone calls separately equates to more than this figure. It’s all a juggling act, but bundling can be an attractive option once you’ve done the math.

Foxtel NBN and Internet Plans

Foxtel offers five different broadband plans online. However, the combination of TV packs that are included in a customer’s bundle are customisable, with the ability to add on Kids packs, ‘Docos’ and so on. All plans are available with both ADSL and NBN fibre connections, with the option of either a 12-month or 24-month contract.

• All NBN plans include unlimited data and come with the NBN 50 speed as standard, with the option to upgrade to NBN 100 where available.
• Setup fees may apply, including activation fees, modem fees, and iQ4 box fees.
• However, Foxtel often waives some or all of these fees during limited-time promotions, so keep an eye out to see what is on offer.

Foxtel utilises Telstra’s ADSL broadband infrastructure, meaning its coverage and reliability should be as good as any of the big providers. The major difference between the two connection types is that NBN-ready households get the NBN 50 speed tier as standard.

The following table shows a selection of published Foxtel NBN plans on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool above to see plans from a range of other providers. This is a selection of products with links to a referral partner.

Foxtel Broadband Support & Customer Service

Upon signing up to a Foxtel broadband and entertainment bundle, you’ll get a ‘stress-free connection’, with a dedicated ‘Switch Squad’ so you can get everything setup. Foxtel also has a 24-hour ‘Fix Squad’ – i.e. customer support – should you need any assistance.

• Foxtel support number is 13 19 99

On its site, Foxtel also has a comprehensive troubleshooting forum – if you’re having an issue, chances are someone else has too. Foxtel also assists if you need to move home as well. Foxtel is a full-service provider with a comprehensive customer service centre.

How does Foxtel compare to other broadband providers?

It’s difficult to compare Foxtel’s broadband plans to more traditional service providers given the comprehensive entertainment bundles it includes, which can’t be matched by anyone else. While these packages seem expensive, it could be the case that a broadband plan and Foxtel bought separately work out to be more expensive. Nevertheless, there are a few other providers worth looking at for broadband plans bundled with entertainment options. Providers worth keeping an eye out for include:

• iiNet
• Internode
• Dodo
• iPrimus
• Telstra
• Optus

As far as premium entertainment goes, it’s hard to match Foxtel broadband, but Telstra also has a partnership with Foxtel and delivers packages. If you’re not strictly after Foxtel, these other providers listed offer streaming TV packages through Fetch TV. Fetch is a streaming service/set top box combination that gives access to entertainment and sports channels, plus a lot more, but does not have access to NRL or AFL.

Is Foxtel broadband a good move?

Foxtel broadband packages offer maximum entertainment with an asking price to match. In conjunction with Telstra, these two entertainment giants seem to offer the most unbridled broadband + entertainment bundles in Australia. Optus comes close, but Fetch TV is ultimately limited as to what it provides, and you will be using your data, while with Foxtel it’s legitimate TV.

If it’s the proverbial whole hog you’re after, then Foxtel’s massive Platinum HD bundle is your last stop. The huge $200+ price tag can’t match others strictly on plan price, but the huge quantity of TV shows and movies included in the cost should make it well worth it for media junkies. Several others are also in the race, but again, we suspect hardcore media and sports junkies will want the Foxtel packages from Foxtel.

Foxtel is an entertainment company first and foremost, and its primary focus is reflected in its latest internet products. With all plans bringing Foxtel channels as standard, and with no naked or mobile broadband plans on offer, the plans cater to a specific range of households – those with the time and money to utilise such a subscription. For unmatched entertainment, choose Foxtel, but be prepared to pay for it.

Other articles worth reading

• The Cheapest NBN Plans
• Australia’s Top NBN Plans
• NBN Speed Tiers Explained
• Checking If Your Router is NBN-Ready

About the author of this page

This page was written and is regularly updated by Canstar Blue’s Senior Telco Specialist, Emma Bradstock. An expert in all things phone, internet, gaming and streaming, Emma helps to make complicated subjects easier for readers to understand, as well as covering the latest news and reviews across the telco industry. She’s passionate about helping consumers make better-informed telco choices and highlighting the next best deals.

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What do customers think about Foxtel NBN plans?

In 2021, Australians gave Foxtel 3 out of 5 stars for Overall Customer Satisfaction in NBN plans.