Flip Broadband Plans Review

While the broadband market is increasingly crowded, putting in some dedicated research could find you a great deal. When comparing internet plans, it’s likely that Flip will turn up in your research, especially if you’re looking at cheap internet deals. With the NBN rollout now complete, more Aussie households will no doubt be after a good NBN deal and Flip may be just the provider for you. So, what can you expect from a broadband plan with Flip? Let’s take a look at what plans are currently available from this small but competitive internet provider.

Flip Network Coverage

Fixed line NBN is available to 93% of Australians. The remaining 7% are covered by fixed wireless and SkyMuster satellite technologies. Flip has an address checker on its website to let customers know what type of NBN is available.

Flip Features & Bonuses

Flip offers more than just broadband; its own TV packs provide access to oft-unseen nations’ TV channels, from exotic European locations primarily. But more on that later. Flip has:

• Modems: An optional pre-configured NBN modem is available to add to your plan.
• Call packs: Call packs including pay-as-you-go calls and unlimited standard local, national, and mobile calling.
• Setup fees waived: Flip’s contract-free plans come with $0 setup fees.
• Seniors plans: Eligible pensioner and concession card holders can access discounted prices for NBN 12, NBN 25 and NBN 50.

These add-ons mean Flip is more than just a cheap broadband provider. It offers unlimited data plus a range of extra stuff to whet your appetite.

Flip entertainment bonuses

While Flip had previously offered a TV service as an optional add-on, it now offers free TV entertainment and news channels from around the world with the Flip app. You can also manage your services through the Flip app.

Flip NBN plans

Flip offers a selection of NBN plans across different speed tiers, all of which come with unlimited data. You can also bundle these internet plans with call packs.

Flip’s plans are all available on a no-lock-in-contract basis, with $0 setup fees and a BYO modem option. If you’d like to add on a new modem, you can bundle in the pre-configured Flip modem. As for call packs, customers can add on a ‘pay as you go’ option, or choose between other call packs with included call value.

The below table features a selection of Flip NBN plans from Canstar Blue’s database, listed in order of cost from lowest to highest and then by data allowance. Use our internet comparison tool to see plans from a wider range of providers. These are products with links to a referral partner.

Flip Seniors NBN

If you’re a Seniors Card, Pensioner Concession Card, Commonwealth Seniors Health Card, or Department of Veteran’s Affairs Pensioner Concession Card holder, you’ll qualify for Flip’s discounted Seniors plans. All of these plans come with unlimited data, plus frequent introductory discounts for new customers. Available speed tiers include NBN 12, NBN 25, and NBN 50.

Flip Support & Customer Service

Flip has a range of customer service and support options, including a call centre, email, online forms and an online chat function.

• Flip Support Number: 1300 354 788

Its call centre is open Monday to Friday 9am to 7pm, and Saturday 10am to 2pm. It’s closed Sunday.

How does Flip compare to other internet providers?

Flip, with its simple NBN plans and competitive call packs, stacks up pretty well against the competition. It’s pretty hard to beat Flip across the speed tiers it offers, in terms of price and for unlimited data. Similar cheap providers include:

• Mate
• Kogan
• Dodo
• Tangerine
• Vodafone

Overall it pays to compare a range of different providers. There’s more to look at than just the monthly plan price. Modem costs, setup fees and other sneaky charges can make or break the first month of a plan, so shop around.

Should I sign up for Flip?

Flip is known for offering rather competitive plans and is one of a small number of providers offering plans on the slowest speed tier. Coupled with cheap plan prices, options for seniors and its simple and cheap call packs, you might find Flip offers a lot that other providers don’t. So, if you have more specific NBN plan needs, or you’re after a cheaper deal, you might find a Flip NBN plan is right for your needs.

About the author of this page

This page was written and is regularly updated by Canstar Blue’s Senior Telco Specialist, Emma Bradstock. An expert in all things phone, internet, gaming and streaming, Emma helps to make complicated subjects easier for readers to understand, as well as covering the latest news and reviews across the telco industry. She’s passionate about helping consumers make better-informed telco choices and highlighting the next best deals.

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