Posted by January 10th 2023
The Australian Communications Media Authority (ACMA) has released its report into telco complaints over the 2018-2019 financial year - and while customer satisfaction appears to be on the rise, there's still several areas where providers are falling …
Posted by July 5th 2022
The Australian Competition and Consumer Commission (ACCC) is continuing its investigation into NBN affordability, announcing today it has launched an inquiry into wholesale NBN prices. The inquiry will look at issues first publicly raised by the …
Posted by July 5th 2022
Customers aren't the only ones frustrated with the NBN rollout - it seems Australia's consumer watchdog is also ready to put its foot down. The Australian Competition and Consumer Commission (ACCC) has proposed new regulated wholesale …
Posted by July 5th 2022
The Australian Competition and Consumer Commission (ACCC) has released its sixth quarterly NBN speed report - and once again, TPG has claimed the number-one spot for download speeds. The ACCC's Measuring Broadband Australia report - compiled from …
Posted by May 6th 2022
Internet provider Dodo has agreed to refund around 16,000 customers over claims it made about its entry-level NBN plans being ‘perfect for streaming’. The refunds, thought to total as much as $360,000, are part of a …
Posted by February 12th 2021
While the Aussie telco landscape is already fairly competitive, there’s a new provider on the block - and you might be surprised to find it’s from stationery and office supply giant, Officeworks. Known as Accord with Officeworks, the …
Posted by April 5th 2023
Early last month, Telstra announced the upcoming launch of Telstra Plus: an all-new loyalty and rewards program offering redeemable points, perks, and VIP benefits. As of today, Telstra Plus is officially live across Australia - …
Posted by July 7th 2022
Five months after expressing its initial concerns with the proposed merger of TPG and Vodafone, the Australian Competition and Consumer Commission (ACCC) has announced it will officially oppose the deal. In a statement released (albeit accidentally), the Commission …
Posted by July 5th 2022
The ACCC's latest broadband speed report sees TPG keep its top spot as the fastest average NBN provider.
Posted by July 5th 2022
The Australian Competition and Consumer Commission (ACCC) has taken aim at NBN pricing, claiming that affordability has become a serious barrier to entry for Australian broadband customers. ACCC Chair Rod Sims discussed the issues with current NBN pricing …
Posted by June 10th 2022
Apple TV+ will offer on-demand streaming and original content from Oprah, Steven Spielberg, Jennifer Aniston, and more.
Posted by February 24th 2022
Telco regulatory body the Australian Communications and Media Authority (ACMA) has released its latest report into customer service performance from Aussie mobile and internet providers, giving a small glimpse into just how (and how well!) major …
Posted by July 5th 2022
Australia’s consumer watchdog has expressed concerns about the proposed merger between telco giants TPG and Vodafone, citing a detrimental impact on price competition. The two companies confirmed their intentions to merge into a single telecommunications firm …
Posted by January 29th 2024
Ever wished there was a Netflix, but for sports? If you’re tired of forking out for Foxtel, or unsatisfied with the sports action now available from free-to-air networks, new streaming service Kayo Sports could be …
Posted by July 27th 2022
The Australian Competition and Consumer Commission (ACCC) has today released its latest Measuring Broadband Australia report, giving Aussies a useful insight into which NBN plans offer the best real-world speeds - and TPG has claimed the …
Posted by July 5th 2022
Australia’s consumer watchdog has released its latest report into broadband speeds across the country and there’s a surprise name at the top of the charts – Aussie Broadband. The Australian Competition and Consumer Commission (ACCC) found …
Posted by February 10th 2021
Cheaper internet, stronger Wi-Fi, and a new way to make home phone calls are coming your way if you are a Vodafone customer. Vodafone has announced it is introducing discounts on its National Broadband Network (NBN) …
Posted by July 5th 2022
Optus has been slugged with a $1.5 million penalty for misleading some consumers about the transition process from their old internet connection to the National Broadband Network (NBN). The Federal Court has ordered Optus to pay …
Posted by July 27th 2022
TPG’s acquisition of iiNet has created the second biggest internet service provider in Australia. But is that a good thing?