Internet

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Telco in 2022: why NBN prices increased, but upload speeds didn’t

Posted by December 14th 2022

Residential NBN prices have risen by as much as nine per cent over the past twelve months despite performance remaining largely unchanged, according to a new report from the Australian Competition and Consumer Commission (ACCC). The …



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ACCC takes Telstra to court over Belong’s misleading NBN speeds

Posted by December 7th 2022

Telstra is in hot water with the Australian Competition and Consumer Commission (ACCC), but this time for its subsidiary telco brand, Belong, which offers both NBN and mobile phone services. The ACCC has initiated proceedings in …


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Small telco Launtel takes lead in ACCC’s NBN speed race

Posted by December 6th 2022

Australians are enjoying increasingly fast NBN from the best-known internet providers — but when it comes to download speeds, it's a smaller telco that's outstripping the competition. The Australian Competition and Consumer Commission (ACCC) has released …


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Telstra breaches financial hardship rules after IT system errors

Posted by March 24th 2023

Telstra has once again been called out by Australia's communications regulator, with the telco ordered to comply with financial hardship rules or face penalties of up to $250,000. An investigation by the Australian Communications and Media …


How can I save money on my internet bill?

Posted by May 15th 2024

There’s no doubt that home internet bills can be expensive. While most of Australia is now connected to the NBN, it certainly hasn’t been smooth sailing when it comes to prices. While NBN wholesaler NBN …


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Telstra slams NBN Co after major telcos hit with $33 million in fines

Posted by November 15th 2022

Telstra has slammed NBN Co for providing inconsistent internet services at unsustainable prices, after the telco giant was stung with a $15 million fine for misleading its broadband customers. The comments were made after the Australian …



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How to move internet to a new house

Posted by October 31st 2024

Moving house? Getting your internet across can be a high-priority task, so read on with Canstar Blue to unpack the ins and outs of moving your internet to a new house. When moving house, it means …


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160 new suburbs added to NBN speed upgrade list

Posted by April 10th 2024

Champing at the bit for a faster NBN connection? If your choice of broadband speeds is still limited, there’s good news: hundreds of thousands of Aussie homes and businesses will soon be eligible for an …


Wireless Broadband Guide & Plans

Best home wireless broadband plans in Australia

Posted by June 20th 2023

Using either a 4G or 5G mobile network, it’s generally reliable and hugely convenient, which is why many Australian households are turning to home wireless over the NBN or any other connection type. In this …


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Treat yourself with Aussie Broadband’s $25,000 Halloween giveaway

Posted by October 11th 2022

Nothing's scarier than sky-high bills, but one telco is out to ease your financial frights with its limited-time spooky-season competition. Aussie Broadband has launched an eerie-sistable Halloween giveaway, with more than $25,000 in cash and …


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Australia Post now offering NBN plans

Posted by October 5th 2022

Australia Post has now broadened its telecommunications offerings by launching a comprehensive range of NBN plans, in addition to its existing SIM-only phone plans. It might seem like an unusual move for the postal operator, …


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Worried about the Optus hack? These are your switching options

Posted by November 10th 2023

Note: Although this page was published during the Optus cyberattack in September 2022, the switching advice may still be useful for Optus customers considering a change of provider after the November 2023 network outage. Prices …


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Optus hack: What customers need to know right now

Posted by September 27th 2022

You’ve probably heard that Optus has suffered a massive data breach, with hackers potentially gaining access to the personal information of millions of Australian customers. It’s one of the largest data breaches in Australia history, …


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TPG raises its NBN prices, iiNet and Internode to follow

Posted by September 30th 2022

Note: Since this article was published, iiNet, Internode and Westnet have now raised their NBN prices. As Aussies experience rising costs across virtually every household expense, yet another bill is set to rise for some customers …


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Aussie Broadband fined over $200K for safety breaches

Posted by September 7th 2022

The $213,120 infringement notice handed down by the ACMA was in regards to Aussie Broadband’s failure to provide vital customer information for the Integrated Public Number Database (IPND), which feeds data to the Emergency Alert …



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Get 3 months free Apple TV+ with Telstra

Posted by March 15th 2023

If you're a Telstra customer on the hunt for your next binge-watch, the telco is now offering a free three-month subscription to Apple TV+ with selected plans and products. Home to critically-acclaimed originals such as Ted …