Canstar Blue compares internet plans from a large range of NBN providers so you can find the data, speed and price combination that suits you. See if you can find a better broadband plan using Canstar Blue’s internet comparison table.
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Compare internet plans from more than 36 Australian NBN providers to help you find the best deal
Our internet comparison tool is free to use, and we won’t ask you for personal details when you search
Alongside showing the best prices, we also rank NBN plans based on our unique ‘value score’
Use Canstar Blue’s internet guides and articles to help you understand your NBN and broadband connection, troubleshoot your speeds and performance, and find a better internet plan and deal for your home and family.
NBN plans are now the most widely-used broadband type in Australia. The best value NBN plan for you depends on factors such as your household size, how you use the internet, and your budget.
Customers can choose between seven NBN speed tiers, including:
The faster the tier, the higher the price, so to find the best plan you’ll need to figure out which NBN speed is right for you.
Home wireless broadband is a popular alternative to NBN, and uses a plug-in modem to connect multiple devices to the internet wirelessly. This type of broadband uses the same 3G, 4G and 5G networks that connect your phone to the internet, and can be a good replacement for NBN or ADSL depending on where you live and the network coverage available.
Mobile broadband uses the same mobile 3G, 4G and 5G networks as home wireless broadband, but is designed to be portable and isn’t a great replacement for your home internet connection. You can connect via a SIM card, USB dongle, or WiFi hotspot, making it a portable internet option that’s good for travel, or as an NBN backup.
Each year, Canstar Blue surveys thousands of internet users to determine which provider offers the best customer satisfaction across NBN, home wireless internet and more. If you want to know the best internet provider across a range of internet types, check out the winners below.
Want to find the best-value internet plans? Check out our Outstanding Value awards.
Aussie Broadband took out top spot in our 2024 Most Satisfied Customers award for NBN providers, scoring five stars across most categories, except value for money and ease of setup where it scored four stars.
iiNet was our winner for the 2024 Most Satisfied Customers award for home wireless internet providers, with five stars across all categories.
Amaysim was our winner for the 2024 Most Satisfied Customers award for mobile broadband providers, scoring five stars in all categories, ending ALDI Mobile’s five-year winning streak.
iiNet was our winner for the 2024 Most Satisfied Customers award for Internet and Entertainment bundles, with a score of five stars for overall satisfaction and entertainment inclusions, while it scored four stars in the remaining categories.
Internet & Entertainment Providers
Optus won our 2024 Most Satisfied Customers award for small business NBN providers, scoring five stars in all categories, including overall satisfaction and value for money.
Here are the top 10 NBN providers as voted by Aussies in our 2024 Most Satisfied Customers rating for NBN Providers:
For some, finding an internet provider with a reputation for good customer service might be the most important factor when comparing plans. After all, if something goes wrong, you want to feel confident that your provider will be there to help you.
If customer service is important to you, here are the top 10 internet providers as rated by Aussies on customer service from our Most Satisfied Customers awards:
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The best broadband speed for you will depend on how you use the internet at home, as well as the number of people in your household.
The best plan is the right mix of price and features, but knowing how much you’re willing to spend can help narrow down your options.
Use Canstar Blue’s free NBN comparison tool to compare hundreds of NBN plans and find the right deal.
Choosing an internet provider and plan doesn’t have to be complicated. But with hundreds of plans from close to 200 providers available, it can be hard to narrow down the best choice for your home.
Canstar Blue recommends the following steps when picking the perfect internet provider.
Knowing the type of connection offered at your home can help guide you to the best internet provider. If your address is NBN-ready and connected to fibre technology, you’ll have a huge number of plans to choose from, but if you’re only eligible for fixed wireless or satellite NBN your choices are more limited. Similarly, you may also have access to non-NBN fibre networks such as Opticomm or Gigacomm. And if 4G or 5G coverage is strong in your area, you may prefer a home wireless plan instead.
Working out how you use your home internet will help you work out how much data you will need and most importantly, speed. Light users may be better suited to lower download speeds, but if you’re a heavy streamer, downloader or gamer – or have multiple people in your home online at the same time – you’ll probably want something faster, with speeds of 50Mbps or higher. You may also want to consider the upload speed if you’re working from home, video calling or sharing large files.
Most NBN and fibre plans include unlimited data as standard, but very light users may want to look for cheaper plans with capped data to find a better deal. Home wireless plans may also come with a monthly data limit, but 5G internet is generally unlimited.
While no-frills plans are available, some customers prefer an internet provider that offers extras such as a home phone line, and included modem, or bundling options such as mobile plans or electricity and gas.
Several providers also offer entertainment add-ons like Netflix, Fetch TV or Binge, and free trials may also be available. Bigger names like Telstra and Optus also offer gaming optimisation add-ons, with features such as static IP address and lower latency.
Of course, finding the best internet provider will also depend on what you’re willing to spend each month. Going in with a budget will help you narrow down the best providers and plans, but you should also check for extra fees such as start-up or activation costs, and look out for early termination charges if you opt for a plan with a contract.
Once you know the kind of internet plan you’re looking for, then it’s worth comparing plans from a range of providers to see what’s available. Don’t be afraid to check out smaller or lesser-known brands alongside the big telcos, as these providers often sell competitive speeds for lower prices.
If you’re looking at NBN plans, at Canstar Blue, our free NBN comparison table compares plans from a range of internet providers, from the big ISPs to some of the popular smaller telcos. You might also want to consider the customer satisfaction ratings of providers to get a general idea of what other Aussies think about their internet provider.
There are over 190 internet providers in Australia offering a range of services, including NBN plans. If you’re looking for internet providers that offer internet services other than NBN, many of the providers listed below offer a range of different products.
At Canstar Blue we compare NBN plans from over 30 providers, including:
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This advice is general and has not taken into account your objectives, financial situation or needs. Consider whether this advice is right for you.
To our knowledge, all information in articles on the Canstar Blue website was correct at the time of publication. This information may have changed over time. Refer to the product fact sheet (or relevant similar documentation) before making any purchase decision. Canstar Blue's website terms and conditions apply.
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