Best-Rated Shampoo Brand

See Our Ratings Methodology.

cns-msc-shampoo-2024

Most Satisfied Customers | NAK Hair

Aussies have rated NAK Hair as the top pick in Canstar Blue’s latest shampoo ratings, with five-star reviews for effectiveness, texture and consistency, packaging, scent and overall satisfaction.

Fact Checked Fact Checked

How we rate shampoo brands

Our review compares shampoo brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which shampoo brand they think is best!


Canstar Blue surveyed 2,613 Australians for their feedback on the shampoo(s) they purchased and used in the last six months.

  • The outcomes reported in these ratings are measured via PureProfile’s accredited online research panel.


Respondents rate their satisfaction with their shampoo brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with a shampoo brand as an individual score NOT a combined total of all criteria.
  • Value for money: quality and quantity of product for price paid.
  • Effectiveness: performs as described when using recommended amount of product.
  • Texture and consistency: as expected for product.
  • Scent: no overpowering or unpleasant scent.
  • Packaging: provides sufficient information, easy to use, easy to store, functional.

The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • NAK Hair
  • Nature’s Organics
  • ALDI Natures Essence
  • Redken
  • Herbal Essences
  • Schwarzkopf
  • Tresemme
  • Palmolive
  • Pantene
  • Sunsilk
  • Kerastase
  • Toni & Guy
  • Garnier
  • Dove
  • Head & Shoulders
  • L’Oreal
  • Sukin
  • Ogx

Find more detailed information on our Most Satisfied Customer methodology.


Top Shampoo Brand – NAK Hair

NAK Hair

NAK Hair is an Australian-owned and operated haircare brand that sells hair styling products, treatments, shampoos and conditioners. The brand’s shampoo range includes Scalp to Hair, Care and NAK.

About our consumer experts


Rachel Bollerman: Content Producer

This article was written by Canstar Blue Home & Lifestyle Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology in 2021. She has worked in public relations, marketing and communications roles at Jessica Cotton PR & Marketing and the Institute for Urban Indigenous Health . Gaining experience in broadcast journalism and blog writing, Rachel has also interned at 4ZZZ Community Radio and Fishburners.

When she’s not working, Rachel enjoys doing arts and crafts projects at home, watching true crime and spending time with friends. You can follow Rachel on LinkedIn.

 

Meet the Editorial Team

 

Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and two years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

 

Meet the Research Team

Past ratings

Here are the past winners from Canstar Blue’s shampoo ratings:

  • 2023: Natures Organics
  • 2022: Dove
  • 2021: Dove
  • 2020: Natures Organics Fruits
  • 2019: Natures Organics Fruits
  • 2018: Organic Care

 

More Health & Beauty Articles

woman-drying-hair-in-mirror

How much electricity does a hair dryer use?

How much energy does a hair dryer use? What types of hair dryers work out cheaper to run? Find the answers to your hair dryer questions at Canstar Blue.

– Read more
Best hair appliances

The hair care appliances Aussie consumers really rate

If you’re reading this story, it’s probably safe to assume you’re not the wash-and-go type. That means you know that having hair that takes some styling to look its best opens up a whole world …

– Read more
Hair Straightener auto off

Hair straighteners that turn off automatically

Every woman has, at some point in her life, fallen prey to the power of the hair straightener. Whether you were eight-years-old, watching in fascination as your older cousins straighten your ponytail, or 12, begging …

– Read more

Sunscreen Expiry Dates Explained

You’re looking for a bottle of sunscreen before you leave home with the kids and find one in the depths of a beach bag and wonder: how long has it been since I bought this? …

– Read more
Good vacuum cleaners for long hair

Good vacuum cleaners for long hair

Long hair can be troublesome when vacuuming. Whether they’re from humans or pets, long strands of hair get caught in the vacuum and can clog the machine. To save you the trouble, we’ve collated a …

– Read more