Aussies have rated Phonak as the top pick in Canstar Blue’s latest hearing aid ratings, with five-star reviews in all categories: performance, value for money, durability, battery and charging performance, user friendliness, design and overall satisfaction.
Our review compares hearing aid brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which hearing aid brand they think is best!
Canstar Blue surveyed 406 Australians for their feedback on the hearing aid brand(s) they have purchased and used in the last five years.
The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
Phonak is a Swiss hearing aid manufacturer that has been operating for over 70 years. The brand’s hearing aids have features such as Bluetooth connectivity, sound amplification and app control.
This article was written by Canstar Blue Home & Lifestyle Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology in 2021. She has worked in public relations, marketing and communications roles at Jessica Cotton PR & Marketing and the Institute for Urban Indigenous Health . Gaining experience in broadcast journalism and blog writing, Rachel has also interned at 4ZZZ Community Radio and Fishburners.
When she’s not working, Rachel enjoys doing arts and crafts projects at home, watching true crime and spending time with friends. You can follow Rachel on LinkedIn.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and two years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Here are the past winners from Canstar Blue’s hearing aid ratings:
Best-Rated Hearing Aid Brand - September 26th
Smartphones have undoubtedly changed how we operate in our day-to-day lives, giving us access to a wider pool of tasks and apps to help get the job done. But did you know that iPhones have …
– Read more
Best-Rated Hearing Aid Brand - August 19th
Android phones have had a prominent rise to popularity in the past decade or so, and now look to be the frontrunning competitor to the omnipresent iPhone. Much like Apple’s suite of devices, Android also …
– Read more
Best-Rated Hearing Aid Brand - May 19th
While your phone speaker is sometimes all you need, there’s nothing like hearing your music through a high-quality speaker. The process required to connect to a speaker using Bluetooth can be slightly convoluted however, particularly …
– Read more
Best-Rated Hearing Aid Brand - March 11th
Enabling closed captions and subtitles when streaming content can greatly improve your viewing experience, whether you’re hearing impaired and require audio descriptions or you simply need some help understanding quiet or foreign dialogue.
Thanks to accessible …
– Read more
Best-Rated Electronics Retailer Brand - March 2nd
Not so long ago, controlling devices in your home with your voice and asking questions to a virtual assistant with artificial intelligence seemed like a futuristic gimmick that belonged in the realm of sci-fi flicks …
– Read more