Aussies have rated Flybuys as number one in Canstar Blue’s latest rewards program ratings, with five-star reviews for value, rewards, website and app experience, accessibility and partners, ease of sign up and overall satisfaction.
Our review compares rewards programs on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which rewards program they think is best!
Canstar Blue surveyed 4,031 Australians for their feedback on the rewards program they are a member of.
The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
Flybuys is a rewards program owned by Wesfarmers and the Coles Group and is available at 23 in-store and online retailers. Members are able to collect and redeem points to spend on various products and perks such as travel, fuel, groceries and home goods.
This article was written by Canstar Blue Home & Lifestyle Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology. She has worked in a variety of public relations, marketing and communications roles, gaining experience in community management, social media marketing, blog writing and other styles of copywriting. When she’s not working, Rachel enjoys doing arts and crafts projects at home and spending time with friends.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Here are the past winners from Canstar Blue’s rewards program ratings:
Best-Rated Baby High Chairs - September 2nd
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Best-Rated Convenience Store Brand - May 11th
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Best-Rated Baked Beans Brand - March 23rd
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Best-Rated Breakfast Cereal - January 12th
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Best-Rated Baby Dummies & Soothers Brand - August 31st
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