Who is my electricity distributor?

Who is my electricity distributor?

Fact Checked Fact Checked

This Canstar Blue guide lists Australia’s various energy distribution networks by state and territory.

Electricity distributors own and maintain the electricity lines, electricity poles and pipelines that send power to homes across Australia. That’s why it’s important to know the difference between who your electricity distributor is and who your electricity retailer is. When things go wrong with your power supply, it’s important to know who to contact and how.

Wondering who your power distributor is? Skip to your state or territory:

Compare cheap electricity plans

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

What is an energy distributor?

An energy distributor is responsible for delivering electricity and gas to homes and businesses across Australia. It is the distributor, not the retailer, who owns and maintains all the powerlines, poles, pipes and meters that make the transmission of power and natural gas possible.

Energy retailers, who we pay our bills to, play a very different role. Retailers buy electricity and gas from generators before reselling it to customers at a higher price. The price customers pay for electricity reflects the retailer’s service charge, the price of the electricity and gas itself and the distributor’s transmission charges which the retailer collects on their behalf. Distribution costs can make up as much as 50% of your total energy bill.

Why is it important to know who my distributor is?

It’s important to know who your power distributor is because the distributor is responsible for the maintenance of all energy infrastructure. Your distributor is the first point of contact in an emergency or power outage because it is their responsibility to repair it, not your retailer’s.

Most electricity distributors will list any scheduled maintenance or reported network issues on their website and estimate when power is expected to return. They also have contact numbers for emergencies, such as fallen powerlines or struck gas pipes.

A list of gas and electricity distributors

Not sure who your distributor is? Here’s a list of all the electricity and gas distribution networks across Australia.

QUEENSLAND

Electricity

Distribution Network

Location

Energex Brisbane, Gold Coast, Sunshine Coast and surrounds
Ergon Energy Country and regional QLD

Compare electricity plans on the Energex network

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision. The next three tabs feature products exclusively from AGL, EnergyAustralia and Origin.

Here are the AGL Energy plans on our database for SEQ. These are products from a referral partner†. These costs are based on the Energex energy network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the EnergyAustralia plans on our database for SEQ. These are products from a referral partner†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Origin Energy plans on our database for SEQ. These are products from a referral partner†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Gas

Distribution Network

Location

Allgas Energy (gas) South of the Brisbane River, South Coast, Toowoomba and Oakey
Australian Gas Networks Australian Gas Networks – Nationwide

NEW SOUTH WALES

Electricity

Distribution Network

Location

Endeavour Energy Southern/western metropolitan Sydney and surrounds
Essential Energy Country and regional NSW, southern regional QLD
Ausgrid Inner, northern and eastern metropolitan Sydney and surrounds

Compare electricity plans on the Ausgrid, Endeavour Energy and Essential Energy networks

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Endeavour Energy network in Wollongong but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Essential Energy network in Coffs Harbour but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Gas

Distribution Network

Location

Central Ranges System Tamworth
Jemena Gas Networks NSW Sydney, Newcastle, Central Coast, Wollongong and parts of country NSW
Wagga Wagga Gas Distribution Network Wagga Wagga

ACT

Electricity

Distribution Network

Location

EvoEnergy Most of the ACT
Essential Energy A small portion of the ACT, plus Queanbeyan area

Gas

Distribution Network

Location

EvoEnergy All of the ACT

SOUTH AUSTRALIA

Electricity

Distribution Network

Location

SA Power Networks All of SA

Compare electricity plans on the SA Power Networks

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision. The next three tabs feature products exclusively from AGL, EnergyAustralia and Origin.

Here are the AGL Energy plans on our database for South Australia. These are products from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the EnergyAustralia plans on our database for South Australia. These are products from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Origin Energy plans on our database for South Australia. These are products from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Gas

Distribution Network

Location

Australian Gas Networks SA Nationwide

VICTORIA

Electricity

Distribution Network

Location

Citipower Melbourne City and inner suburbs
Jemena Northern and south-western suburbs
Powercor Australia Western suburbs and western Victoria
AusNet Services Outer northern and eastern suburbs and eastern Victoria
United Energy Distribution Southern suburbs and Mornington Peninsula

Compare electricity plans on the CitiPower, Jemena, Powercor, AusNet and United Energy networks

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Jemena network in Sunbury but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the United Energy network in Frankston but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Powercor network in Bareena but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the AusNet network in Warragul but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Gas

Distribution Network

Location

Australian Gas Networks Nationwide
Multinet Gas Eastern suburbs
AusNet Services Outer northern and eastern suburbs and eastern Victoria

TASMANIA

Electricity

Distribution Network

Location

TasNetworks All of Tasmania

Compare electricity plans on TasNetworks

Here are the published electricity deals from the retailers on our database for Tasmania. These cost estimates are based on a household with an annual electricity usage of 2,947kWh/year for a residential customer on a single rate tariff at a selected postcode in Tasmania, but prices will vary depending on your circumstances. Use our comparison tool for a more specific comparison in your area. This table includes featured products from referral partners. Our database may not cover all deals available in your area, and please check retailer websites for up to date information.

Gas

Distribution Network

Location

Tas Gas Networks All of Tasmania

NORTHERN TERRITORY

Electricity

Distribution Network

Location

Power and Water Corporation All of NT

Gas

Distribution Network

Location

Australian Gas Networks SA Nationwide

WESTERN AUSTRALIA

Electricity

Distribution Network

Location

Western Power South West Interconnected System
Horizon Power Rural Western Australia

Western Australia gas customers should refer to the Economic Regulation Authority of Western Australia, or the Energy Ombudsman Western Australia for any energy-related queries.

Who is my electricity distributor by postcode?

If you’re unsure as to which region of your state your postcode falls under, you can always run a postcode search on each distributor’s website. This should tell you whether your location falls under each network’s distribution zone.

Original reporting by Jared Mullane
Image source: Dollar Mom/Shutterstock

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Katrina Hasdell
Energy Content Producer
Katrina Hasdell is an Energy Content Producer at Canstar Blue, where she covers Australia’s retail energy market. Katrina is dedicated to providing consumers with easy-to-read information on their energy options so they can get better deals on electricity, solar power and more.

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