ENGIE, formerly known as Simply Energy, now offers a free energy app where customers can monitor their account directly from their smartphone. However, the abundance of smartphone apps on the market today can often lead to doubts about which are actually worth downloading.
In this article, Canstar Blue reviews the ENGIE app to help you decide if it’s the right fit.
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What is the ENGIE (previously Simply Energy) app?
Known as MyENGIE, the ENGIE app gives customers access to a range of features and power usage insights otherwise only available through the provider’s web portal. The application can be used on smartphones, tablets and computers.. Customers with smart meters will benefit the most from the app, as live usage data is not available with conventional meters.
What does the ENGIE app do?
ENGIE customers can access a variety of online features, such as:
- View and pay bills securely
- Change to paperless billing
- Choose direct debit as preferred payment method
- Monitor electricity, gas and solar usage
- Browse electricity consumption history
- Receive real-time alerts
- Access online support via the Help Centre.
How to set up the ENGIE app
To set up the ENGIE app, customers will need to access their online account or download the app via the App Store or Google Play store. From there simply follow the steps below:
- Tap the Register link and choose Residential or Business.
- For residential customers, enter your details, including: customer ID, date of birth and postcode.
- For business customers, enter your details, including: customer ID, ABN and postcode.
- Enter your email address and create a password.
- Enable two-factor authentication by selecting Send Code and entering the code.
Compare energy deals
Here are some sponsored deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Ausgrid energy network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
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11% Less than reference price |
$1,614 Price/year (estimated) |
Go to Site |
Here are some sponsored deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
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10% Less than VDO |
$1,304 Price/year (estimated) |
Go to Site |
Here are some sponsored deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from our referral partners†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
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4% Less than reference price |
$1,990 Price/year (estimated) |
Go to Site |
ENGIE app for iPhone
The MyENGIE app can be downloaded free of charge through the App Store. The size of the application is 29.2 MB and your Apple operating system must run iOS 12.4 or later. It is compatible with iPhone, iPad, iPod touch and Mac with Apple M1 chip or macOS devices.
ENGIE app for Android
Android users can download the ENGIE app for free via the Google Play store. The current version of the app requires Android 10 and up to operate.
What is the ENGIE tracker?
Tracker is a free tool provided by ENGIE to enable customers to effortlessly track their electricity usage. With Tracker, users will receive a weekly email report which includes:
- Daily and weekly electricity usage
- Average weekly usage cost
- When your billing period will end
Unfortunately, Tracker is only available for customers with a smart meter.
Compare ENGIE electricity plans
Here are the Engie plans on our database for NSW. These are products from a referral partner†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
Here are the Engie plans on our database for Victoria. These are products from a referral partner†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
Here are the Engie plans on our database for SEQ. These are products from a referral partner†. These costs are based on the Energex energy network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
Here are the Engie plans on our database for South Australia. These are products from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
Can I pay my electricity bill on the ENGIE app?
Customers can pay their energy bills using the ENGIE app, as well as manage their accounts on the go. There is also a feature for users to view past billing statements and payment transactions, which can be handy for customers looking to audit their yearly energy costs. Customers are also given the feature to apply for an extension on their bill or a payment plan to help get them back on track.
Does the ENGIE app monitor electricity usage if I have solar?
Solar customers can view the basics of their solar electricity usage and export data through the ENGIE app, in either a dollar amount or in kilowatt hours (kWh). The ENGIE app also allows solar customers to view their feed-in credits.
ENGIE solar plans
Here are the Engie Solar plans on our database for NSW. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
Here is the Engie Solar plan on our database for Victoria. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
Here is the Engie Solar plan on our database for SEQ. These costs are based on the Energex energy network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
Here are the Engie Solar plans on our database for South Australia. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
Can I view my gas usage on the ENGIE app?
Bill-payers will also have access to the basics of their gas usage data through the ENGIE app. This will be available with a display choice of dollar amounts or usage figures (kWh).
Is it worth downloading the ENGIE app?
For customers with a remotely read smart meter, the ENGIE app certainly offers plenty of convenience. With many functions available, the ENGIE app is one of the higher rated energy apps available from energy retailers.
Are ENGIE plans right for me?
If price is the biggest influence in choosing a power plan, ENGIE generally dishes up some of the most competitively priced deals in Australia. Another positive from the retailer is the range of plans it offers, some of which may include movie tickets and vouchers to sporting clubs.
Just be mindful that, depending on where you live, you’ll have to be an eligible member of a specific motoring club to sign up to their cheapest offer. If this is the case, then you might find better value elsewhere, or you might have some luck with ENGIE’s other products. Your options aren’t limited to ENGIE however, and by using our free comparison tool below you can view a range of deals.
Original Author: Jared Mullane
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