KEY POINTS
- The QLD Government is currently offering six rebates.
- The Federal Government offer separate rebates also available in QLD.
- Customers on embedded networks may have different eligibility criteria.
In this article, Canstar Blue has compiled the current energy rebates and vouchers currently available to South East Queensland residents. There are quite a few electricity and gas rebates on offer, all with varying eligibility criteria.
On this page:
- Energy rebates and concessions in QLD
- Federal Government’s Energy Bill Relief Fund extension
- Queensland Government’s Cost of Living Rebate 2024-25
- Queensland Electricity Rebate
- Queensland Reticulated Natural Gas Rebate
- Home Energy Emergency Assistance Scheme
- Electricity Life Support Concession
- Medical Cooling and Heating Electricity Concession Scheme
Energy rebates and concessions in QLD
Queenslanders may be eligible for the different electricity and gas rebates provided by the Queensland Government. Pensioners, seniors, low-income households, sick or vulnerable people and asylum seekers are among those who may be given access to a rebate.
Available rebates and concessions in QLD:
- Federal Government’s Energy Bill Relief Fund extension
- Queensland Government Cost of Living Rebate 2024-25
- Queensland Electricity Rebate
- Queensland Reticulated Natural Gas Rebate
- Home Energy Emergency Assistance Scheme
- Electricity Life Support Concession
- Medical Cooling and Heating Electricity Concession Scheme
Federal Government’s Energy Bill Relief Fund extension
Eligible Queensland households can claim an additional $150 off electricity bills continuing in July 2025 under the Australian Government’s extended Energy Bill Relief fund.
Queensland Government Cost of Living Rebate 2024-25
Eligible Queensland households can claim $1,000 off electricity bills from July 1, 2024 under the state’s updated Cost of Living Rebate.
- Rebate amount: $1,000
- Eligibility: residential electricity account holders who are separately charged for their energy bill, including customers on embedded networks. Customers must also be connected to the electricity grid (exceptions are available for some households, including Ergon Energy customers)
- Applied to: electricity bills
- How to apply: the $1,000 rebate is automatically applied to eligible residential electricity bills from July 1, 2024. Dates may vary depending on customers’ individual billing cycles
Compare energy deals
Here are some sponsored deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from our referral partners†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
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9% Less than reference price |
$1,888 Price/year (estimated) |
Go to Site |
Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
Queensland Electricity Rebate
The Queensland government provides an annual payment to seniors, pensioners, veterans and asylum seekers to help with their electricity bills.
- Rebate amount: $372.20 per year (GST inclusive)
- Eligibility: this rebate applies to those that have a Pensioner Concession Card, Queensland Seniors Card, Department of Veterans’ Affairs Gold Card, Services Australia Health Care Card or Asylum seeker status (ImmiCard details)
- Applied to: electricity bills only
- How to apply: if you’re eligible to receive this payment, you can contact your electricity retailer and provide evidence of your status. It’s important to have your concession card handy, as well as some past bills when you apply. When switching energy providers, you could be asked to provide this evidence again. Owners or proprietors of residential home parks or multi-unit residences can also apply for this rebate on behalf of their residents if they are eligible, however, this rebate will be charged as a daily amount
Queensland Reticulated Natural Gas Rebate
Much like the electricity rebate, vulnerable households could also receive a set amount off their annual natural gas bill.
- Rebate amount: $89.70 per year (GST inclusive)
- Eligibility: natural gas customers could receive the rebate if they hold a Pensioner Concession Card, Department of Veterans’ Affairs Gold Card (and receive the War Widow/er Pension or special rate TPI Pension) or Queensland Seniors Card
- Applied to: natural gas bills only
- How to apply: get in contact with your gas supplier and ask them for the Queensland natural gas rebate. Your gas retailer will ask you to provide evidence of your status, so make sure to have your pensioner, veterans or seniors card ready, as well as a past bill. Owners or proprietors of residential home parks or multi-unit residences can also apply for this rebate on behalf of their residents if they are eligible. However, this rebate will be charged as a daily amount
Home Energy Emergency Assistance Scheme
The QLD Government is providing a one-off payment to households experiencing difficulty paying their energy bill in the event of an emergency or short-term financial crisis.
- Rebate amount: up to $720 once every two years
- Eligibility: an applicant has to be the one responsible for paying the outstanding bill, and has to either hold a current concession card, have an income equal to or less than the Australian Government’s maximum income rate for part-age pensioners, or be part of a hardship program or payment plan. Customers must also have experienced an ‘emergency’, which is something your retailer can help you define
- Applied to: electricity and gas bills
- How to apply: explain your situation to your energy retailer, and if they deem you appropriate to receive assistance as part of the scheme, they will begin the application process
Electricity Life Support Concession
For households with a member or multiple with a serious illness that causes them to rely on a home-based oxygen concentrator or kidney dialysis machine, the QLD Government applies a concession on energy bills to help with the cost of running the equipment.
- Rebate amount: for oxygen concentrators, it’s $1,024.48 per year for each oxygen concentrator. For a kidney dialysis machine, it’s $686.01 each year
- Eligibility: to be eligible for these concessions, customers must have at least one resident in their home requiring life support machinery, and have received an oxygen concentrator or kidney dialysis machine free through a QLD hospital or subsidy scheme. To be eligible for the oxygen concentrators rebate, customers must also hold a Pensioner Concession Card, Health Card Card, Health Care Interim Voucher, Child Disability Allowance or a Queensland Seniors Card
- Applied to: electricity bills
- How to apply: complete the Electricity Life Support Concession application form. The form will either be mailed to you shortly after you receive your machine from the Medical Aids Subsidy Scheme or be provided by the Renal Unit at QLD Health hospitals
Medical Cooling and Heating Electricity Concession Scheme
The QLD Government provides an electricity concession to pensioner or health care card owners who are suffering from a medical condition that makes it difficult to self-regulate their body temperature. Queenslanders already on the QLD Electricity Rebate can still apply for this rebate.
- Rebate amount: $502.98 (including GST) per year
- Eligibility: to qualify for this concession, a member living at your principal place of residence must have Multiple Sclerosis, Autonomic System Dysfunction, loss of skin integrity or sweating capacity, or severe sensitivity to environmental temperature leading to loss of mobility or pain. Eligibility is reviewed once every two years. The applicant or legal guardian must also hold a Services Australia or Department of Veterans’ Affairs Pensioner Concession Card, or a Services Australia Health Care Card and be responsible for paying off each electricity bill
- Applied to: electricity bills
- How to apply: households must fill out a Medical Cooling and Heating Electricity Concession Scheme (MCHECS) form found on the QLD Government website, to be emailed to the address supplied on the form
Queensland energy prices
While you are research QLD rebates and concessions, it might be a good idea to compare your current energy plan with the cheapest currently on the market. You can start by looking at the Canstar Blue comparison tool below.
Here are some sponsored deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from our referral partners†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
|
|
9% Less than reference price |
$1,888 Price/year (estimated) |
Go to Site |
Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
Original reporting by Simon Downes
Image Source: KoSSSmoSSS/Shutterstock.com
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