Expert guide: GloBird Energy review and rates
GloBird Energy is a small electricity and gas retailer with conditional discounts, providing an alternative to the big energy companies across Victoria, New South Wales, Queensland and South Australia.
GloBird Energy offers a variety of products that are designed to suit the needs of different kinds of customers, making it a strong-value retailer so long as you know which offer is the best match for you, and you meet the conditions of its discounts!
In this review, Canstar Blue assesses whether GloBird Energy is right for your power supply, and if so, which GloBird plan might be the cheapest option.
On this page:
GloBird Energy prices
We outline GloBird Energy’s electricity plans in detail below, but what about the prices you can actually expect to pay? Click on your state to see relevant plan pricing.
Here are the GloBird Energy plans on our database for NSW. These are products from a referral partner†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
Here are the GloBird Energy plans on our database for VIC. These are products from a referral partner†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
Here are the GloBird Energy plans on our database for QLD. These are products from a referral partner†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
Here are the GloBird Energy plans on our database for SA. These are products from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
An expert’s guide to GloBird Energy
If you’re wondering what services GloBird Energy is offering in your state, look no further than the table below. We summarise what you can expect to find from GloBird Energy in New South Wales, Victoria, South East Queensland, South Australia, ACT and Western Australia.
| State | Electricity? | Gas? |
|---|---|---|
| NSW | ||
| VIC | ||
| QLD | ||
| SA | ||
| ACT | ||
| WA | ||
| TAS |
GloBird Energy plans
Here are the current market offers available to electricity customers from GloBird Energy.
- Boost: GloBird’s Boost plan offers low variable rates on an ongoing contract. This plan is claimed to be best suited to medium to large households, thanks to its lower usage rates.
- GloSave: GloSave is a variable rate plan with no exit fees or lock-in contracts. This product offers additional savings for customers who pay on time and by direct debit.
- UltraSave: UltraSave is another variable rate deal, offering a small discount for paying on time and by direct debit. This plan is not currently available in Victoria.
- GloGreen: This product offsets 100% of the carbon emissions associated with a customer’s electricity usage, through GloBird buying and retiring the equivalent number of carbon credits. Similar to the plans above, this deal also comes with variable rates and a small discount for paying on time via direct debit.
- Greenmax: Greenmax is a plan with 100% renewable energy, accredited by GreenPower, with a 1% discount for paying on time with direct debit and a 2% discount for paying the bill on time.
- Solar Plus: Available to customers in New South Wales and South East Queensland, Solar Plus comes with a boosted feed-in tariff for customers with solar panels installed. A small discount is also awarded on this offer when customers pay on time and by direct debit.
See how GloBird Energy stacks up on price against other power providers in your state:
GloBird Energy gas
GloBird Energy also sells natural gas in Victoria, New South Wales, South East Queensland and South Australia, offering customers a few options to choose from:
- GloSave: This plan provides a pay on time and direct debit discount off the entire bill (daily charge and gas usage).
- Boost: This is a simple variable rate plan. It is claimed to be great for medium to large households as it offers lower usage rates.
- UltraSave: This plan also offers variable rates with a small discount for paying on time by direct debit.
- GloGreen: This is the retailer’s 100% carbon offset product, which offsets the emissions associated with a customer’s gas usage via the purchasing and retirement of carbon credits. Like the electricity plans mentioned above, this offer also comes with variable rates and a small discount off the entire bill to customers who pay on time via direct debit.
- Standing Offer: GloBird Energy’s traditional energy plan with a fixed price contract.
Here are the GloBird Energy natural gas plans on our database for NSW. These are products from a referral partner†. These estimated annual costs are based on the Jemena Gas Network in Sydney and yearly gas usage of 18,800MJ, but prices will vary depending on your circumstances. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
Here are the GloBird Energy natural gas plans on our database for VIC. These are products from a referral partner†. These estimated annual costs are based on the Australian Gas Network in Melbourne and yearly gas usage of 40,500MJ, but prices will vary depending on your circumstances. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
Here are the GloBird Energy natural gas plans on our database for QLD. These are products from a referral partner†. These estimated annual costs are based on the Australian Gas Network in Brisbane and yearly gas usage of 8,300MJ, but prices will vary depending on your circumstances. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
Here are the GloBird Energy natural gas plans on our database for SA. These are products from a referral partner†. These estimated annual costs are based on the Australian Gas Network in Adelaide and yearly gas usage of 14,800MJ, but prices will vary depending on your circumstances. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.
Compare natural gas prices:
Contact information and billing details
Below you’ll find the information about GloBird Energy should you ever need to make contact or pay a bill.
GloBird Energy contact information
Need some help with your GloBird Energy plan or service? The power company offers several contact and support options, including:
- General enquiries: 133 456
- International enquiries: +61 3 8813 8899
- Email for existing customers: cs@globirdenergy.com.au
- Email for new customers: sales@globirdenergy.com.au
- Postal address: PO BOX 398 Ringwood VIC 3134
- Live chat via the GloBird Energy website
GloBird billing
GloBird Energy has several hassle-free ways for customers to pay their bills. Customers can:
- Pay online – Simply visit the GloBird Energy website
- Bpay – Enter the biller code and your unique customer reference number on your bill to pay using Bpay
- Direct debit – Customers can organise their bill to be directly debited from their credit card or bank account
- Phone – You can pay by phone by calling the 1300 number on the GloBird website
- Mail – If you’re old-fashioned, then you can mail a cheque to GloBird with your customer reference number attached
- In-Store – Bills can also be paid at the Post Office or any Commonwealth Bank branch.
Other energy providers worth checking out:
How do customers rate GloBird Energy?
Electricity customers in Victoria gave GloBird Energy 4 out of 5 stars for overall satisfaction in our 2023 customer ratings report. Gas customers in the state gave a similar result to the provider in 2023.
GloBird Energy Electricity VIC
Canstar Blue
Award:
Overall Satisfaction
GloBird Energy Natural Gas Victoria
Canstar Blue
Award:
Overall Satisfaction
Compare GloBird Energy’s rating against more Australian Providers
- Best-Rated Dual Fuel Providers
- Best-Rated NSW Electricity Providers
- Best-Rated QLD Electricity Providers
- Best-Rated SA Electricity Providers
Outstanding Value Electricity Plans 2023
In 2023, GloBird Energy was awarded Canstar Blue’s Outstanding Value award for its electricity plans in NSW and QLD. This was thanks to the provider’s excellent price performance.
About the author
This page was written and is regularly updated by Canstar Blue’s Utilities Editor, Tara Donnelly. Having spent the last decade writing for and editing comparison websites, she’s an expert in all things energy, phone and internet. She loves to highlight the next best deals, while also flagging the things you need to be aware of.
Learn more about Canstar Blue’s Editorial Team.
GloBird Energy FAQs
Is GloBird Energy any good?
GloBird Energy is a competitive retailer with a number of perfectly viable options. If you’re considering signing up, it’s important you have a firm understanding of your energy consumption, otherwise talk to someone from GloBird to find the most suitable deal for you. Signing up to a mismatched product could result in you paying more than you need to.
The moral of the story is to look beyond any discounts that may be on offer. This applies to all retailers, not just GloBird. Read the energy price fact sheets, check the rates, understand the terms, and weigh up the pros and cons of different products and retailers before deciding which might be the best bet for you.
Is GloBird Energy Australian owned?
GloBird Energy is 100% Australian-operated and privately owned. It was established in 2014, landing its headquarters in Melbourne, Victoria. The company sells electricity and gas to customers in Victoria, NSW, QLD and SA, claiming to have some of the cheapest rates available in each state.
What services does GloBird Energy offer?
| Service | Does GloBird Energy offer it? |
|---|---|
| Online chat functionality | |
| 24 hour call centre | |
| Energy saving tips on website | |
| Green energy options | |
| Notifications when bill is available | ? |
| Multiple billing options |
Does GloBird Energy offer solar?
Yes, GloBird Energy offers customers with solar panels a feed-in tariff (FiT) that varies depending on the plan, location and tariff type. The provider also has a solar specific plan available to customers in New South Wales and south-east Queensland. This plan, aptly named Solar Plus, awards a higher feed-in tariff to customers with solar panels.
GloBird however, does not currently offer solar system packages for customers to purchase. If you’d like to know more about what feed-in tariffs are available, read our state-based solar FiT guide.
Is GloBird a green energy company?
According to the latest Green Electricity Guide by Greenpeace, GloBird Energy is ranked 36 out of 48 companies, scoring a rating of 3.54/10. While it is not involved in fossil fuel extraction, GloBird does buy energy from the open market where coal is still prevalent, does not have an active stance on strong climate policy, and is not transparent about where it sources electricity from.
Does GloBird Energy offer a larger discount for signing up to both gas and electricity?
Yes, GloBird Energy has a range of ‘combo’ deals on offer at times to customers who sign up for both electricity and gas. The discounts available on these dual fuel plans, however, will vary according to location and tariff type.