Electricity

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General Disclosure - Energy 

The data in the table is updated within 24 hours of Canstar Blue becoming aware of a change. You can find a description of the initial sort order below the table. This is the case unless you are in Tasmania, in which case the initial table display is sorted by Value Rank (highest to lowest), then by Price/year including conditional discounts (lowest to highest) and then alphabetically by provider name. You can use the sort buttons at the top of each column to re-order the display. Learn more about our Electricity Value Rank Methodology. 

Please note that the Brand Satisfaction rating displayed in the table is a rating relating to customers’ overall satisfaction with the brand. It should not be confused with an individual product rating. Learn more about Electricity Brand Satisfaction ratings and for more information on how the Brand Satisfaction ratings are calculated, read the Canstar Blue Most Satisfied Customers Methodology. 

The results do not include all energy retailers or products in the market and may not compare all features relevant to you. Canstar Blue does not supply electricity or gas services. If you decide to apply for a particular energy product, you will deal directly with the retailer, not with Canstar Blue. Fees, charges, product information and contract terms should be confirmed directly with the relevant retailer. 

Some plans may require you to meet certain conditions before a discount may become available to you. Check the energy provider’s plan information for details of all possible discounts that may apply and any conditions that need to be met for you to be eligible for these discounts.

Sometimes we may display special or bonus offers on our website. These offers are not provided by Canstar Blue. We recommend you confirm the availability of the offer with the product provider prior to applying for any product.

Check your current plan's exit fees and other termination provisions before changing providers.

Some plans may have a minimum term that is longer than one year. In that case the total cost over the term will be much higher than the estimated Price, which is for one year only. Consider the provider’s detailed product and pricing information before making a decision to take out a new plan or switch electricity providers.

Pricing Information 

The Price shown is inclusive of GST and is either:

• the estimated lowest possible price a representative customer would be charged in one year for this plan, assuming all conditions of discounts offered (if any) have been met, based on the Australian Energy Regulator’s model annual usage in the distribution region as shown at the top of the table; or
• if you have provided usage data from your electricity bill, the estimated annual amount payable for this plan is based on your individual circumstances.

The estimated Price is based on single rate tariffs, which may also be known as ‘peak tariffs’, ‘peak only’ or ‘anytime’ tariffs, and, if applicable, controlled load tariffs, which may also be known as ‘controlled any time’, ‘controlled load 1’ or ‘controlled load 2’.

For Tasmania only

The general usage for products displayed in the table for Tasmanian postcodes is based on the median electricity usage of customers in Tasmania. The median usages are: 2,947 kWh/year for a Single Rate tariff, and 7,428 kWh/year for a Single Rate + Controlled Load tariff. These usage assumptions are based on the latest Typical Electricity Customers in Tasmania report released by the Office of the Tasmanian Economic Regulator. If the amount of electricity you actually use differs greatly from this estimate, your bill could be significantly larger or smaller than the charges listed for each plan.

What does the ‘phone’ mean?
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