Alinta Energy Rewards Review

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From stamp cards at your local coffee shop to coupons for ‘buy one get one free pizza’ from your local joint, there’s no question we can be total suckers for rewards.

So, when your energy provider starts offering discounts on electronics and streaming services, it can be tempting to sign up right away. Alinta Energy has done just that, giving customers access to a variety of discounts. Canstar Blue takes a look at Alinta Energy Rewards to find out if it’s worth signing up for.

What is Alinta Energy Rewards?

Alinta Rewards is a loyalty program run by Alinta Energy that provides its customers with access to a range of discounts on anything from movie tickets to dining out. Partnering with the loyalty program provider, Neat Ideas, the energy retailer has set up this rewards initiative as a way to give back to customers.

How can I sign up for Alinta Rewards?

The program is entirely online. To access Alinta Rewards, you’ll need to have your Alinta ‘My Account’ set up. The rewards scheme doesn’t work through phone orders or an app, so your only option is hopping online and finding the deals yourself.

If you’ve never signed in to your online Alinta profile, you’ll need to register for an account through the Alinta Energy website. To complete your registration, you will need your customer number, which can be found on your latest energy bill or by phoning Alinta. 

Once that’s done, you’ll be able to navigate straight to the rewards page and start browsing without additional sign-ups.

How does Alinta Rewards work?

You can access discounts by logging in to your Alinta Energy account and navigating to the Alinta Energy Rewards Shop. From there, you can browse offers and vouchers, add them to your cart and purchase them. Your voucher will then be sent to your email or by post with instructions on how to redeem it.

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What do you get with Alinta Rewards?

According to the Alinta website, you can receive varying degrees of discounts including:

• Over 40% off movie tickets.
• Up to 33% off theme parks and attractions.
• Up to 5% off shopping & gift cards.
• Up to 10% off dining experiences.
• Up to 50% off electronics.

How can I redeem my Alinta Rewards?

If something catches your eye and you’re ready to make a purchase, keep in mind that there are two ways to redeem your tickets:

• Get emailed an eVoucher: For customers comfortable with relying on their phone to present tickets, Alinta offers the option to have your tickets or vouchers sent to you via email. Generally, it takes at least 30 minutes for the email to come through, but it could also take  several hours in peak times. Do take note that eVouchers are non-refundable or exchangeable, so exercise caution before committing to this option. 
• Receive hard copy tickets: If you prefer the reliability of physical tickets, Alinta Rewards offers the option to have your tickets shipped to you via Australia Post for a fee. Alinta suggests ordering your tickets at least five days before your planned date of redemption to allow enough time for their arrival. 

If you’re missing your email or hard copy tickets, check your bank account for a charge from the rewards program provider, which should come up as ‘Neat Tickets Pty Ltd’. If you’ve been charged and have yet to receive your tickets within a reasonable time frame, contact Alinta or Neat Ideas.

Is Alinta Rewards available to everyone?

Alinta Rewards is available to all customers who have signed up for an Alinta Energy plan, regardless of the plan or state they reside. Unlike some other rewards programs which only provide access to certain customers, Alinta ensures all of its customers can freely enjoy the rewards it has on offer.

Are there any catches to Alinta Rewards?

Alinta Rewards is completely free with your Alinta Energy account. However, always make sure you’re getting a good deal on your power first. No rewards program is likely to be worth it if you’re paying way more for your service than you need to.

Before making any purchases, it’s best to read the fine print so you’re aware of any expiry dates or hidden fees associated with the voucher or product you’re purchasing. Alinta does mention that some tickets require a minimum purchase of two and that opting for physical tickets may incur postage fees. 

Is Alinta Rewards worth it?

While there’s no questioning the validity of the discounts, it’s worth questioning whether or not you need what is on offer. Discounts and vouchers are only worth it if they bring savings on something you were already interested in before signing up .

In the case of Alinta Rewards, the discounts usually aren’t on everyday items like groceries or fuel, meaning you probably won’t be pocketing extra money at the end of the day. However, if you already frequent the movies or need some new appliances, those savings could be worthwhile.

It’s probably not a good idea to switch to Alinta Energy solely for its rewards program, but that’s not to say the provider isn’t worth a look when comparing what plans are on offer in your area. Get started below.

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Original reporting by Simon Downes
Image Source: 3rdtimeluckystudio/Shutterstock.com