What is AGL Rewards?

Fact Checked

AGL shows its appreciation to loyal customers who sign up to its electricity, gas, mobile and NBN plans with the AGL Rewards program. AGL Rewards offers customers access to a range of discounts, but is it really worthwhile?

In this AGL Rewards review Canstar Blue explores everything that’s on offer from AGL.

AGL Rewards explained

AGL Rewards is an incentive program offered by energy giant AGL, designed to provide customers with exclusive discounts on a wide range of products and experiences, from everyday groceries to international flights. 

Access is free and simply requires AGL customers to log on to their personal online account and click on the ‘Rewards’ tab at the top. You’ll most often find discounted eGift cards for retailers like Coles and JB Hi-Fi, which can be used in store and online to pay for your purchases.

AGL energy plans

AGL Rewards benefits

If you live and die by a good discount, you’ll likely love AGL Rewards. From everyday essentials to cheap movie tickets, AGL Rewards offers a range of benefits to its loyal customers. Here are some examples of what you might find:

• Discounts on eGift cards from supermarkets such as Coles.
• eGift cards for a range of cinemas.
• Restaurant eGift cards.
• eGift cards for a selection of retail stores.
• Discounts on selected technology.

With nearly 200 brands that have offers available through AGL rewards, there’s really no predicting what deal will show up on your rewards page next. Some of the big names partnering with AGL Rewards include:

• Amazon
• Apple
• Big W
• Coles
• Dymocks
• eBay
• Event Cinemas
• Harvey Norman
• IKEA
• JB Hi-Fi
• Kmart
• Myer
• Priceline Pharmacy
• Sephora
• Supercheap Auto
• Target
• The Good Guys
• Ticketek
• Ticketmaster
• Woolworths.

New deals are said to be added regularly, so it’s best to keep checking what’s on offer, especially before you make a major purchase.

How to sign up to AGL Rewards

Signing up to AGL Rewards is straightforward. You’ll need to go online to reap the benefits, so if you’re not already set up, here’s how to do that:

1. Visit the AGL website.
2. Sign in to, or register for ‘My Account’ with your current email address.
3. Click on the Rewards message that appears on your screen.
4. Navigate to the ‘Rewards’ tab.
5. Pick from a selection of benefits AGL is offering.

For new sign ups, AGL rewards may not instantly become available. If you’ve just switched to AGL, you may need to wait a few weeks for an email giving you all the details of how to register for the program.

Am I eligible for AGL Rewards?

AGL Rewards is a program tailored specifically for AGL customers. This means that in order to access the range of deals on offer, AGL will need to be your electricity, gas, mobile or NBN provider. It’s worth mentioning that the longer you stay with the provider, the better the deals get. So whilst you may be able to access rewards within a couple of weeks of sign up, the best deals could be yet to come.

AGL NBN plans

The following table shows a selection of AGL’s NBN plans on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest, and then by data allowance. Use the Canstar Blue comparison tool to see plans from a range of other providers.

Rewards programs vs ongoing incentives

While there are no strict rules for saving on your energy bill, there are several strategies you can explore to maximise your savings. Rewards programs can be an excellent way to save on necessities, and your total savings ultimately depend on how often you redeem offers and what you’re spending your money on.

However, rewards programs aren’t the only way energy providers are giving back to their members. Some offer credits for signing up, such as $50 off your energy bill for registering online, adding to a plan’s appeal. Other incentives include bonuses for referring a friend and regular frequent flyer points.

Ultimately, it’s best to find a plan that offers a low base rate. Whether you choose a plan for its rewards program, regular bill credits, or hefty pay on time discount is up to you, as long as you’ve started with a great electricity rate.

How much can I save with AGL Rewards?

Unlike other energy promotions, how much you save with AGL Rewards will depend entirely on how you use it. AGL Rewards can help you save on the following areas:

• Everyday expenses (e.g. fuel, clothes, groceries).
• Small business expenses (e.g. stationary, work wear, office equipment).
• Annual expenses (e.g. accommodation, flights, attractions).

Unlike other energy promotions, how much you’ll save will come down to how you use the rewards scheme. So if you’re buying eGift cards to jewellery stores, the reality is you’re not really saving, you’re spending.

AGL Peak Energy Rewards vs AGL Rewards

While similar in name, AGL Rewards differs from AGL’s Peak Energy Rewards. AGL Peak Energy Rewards benefits those on an AGL energy plan with credits towards their plan.

AGL Peak Energy Rewards is entirely optional, and works by rewarding customers who switch to using power outside of peak hours. 

Rewards are dependent on which time targets you reach. For example, customers can earn $5 for every one-hour peak event, while a $10 credit is on offer for each two or three hour peak event.

A word of caution on rewards schemes

While a good discount is generally a win, choosing an energy plan specifically for the benefit of a rewards program may not be the smartest approach. Without proper research, you could end up overpaying for electricity, gas, mobile or NBN, with the assumption that you’ll be saving money in other areas. Rewards programs can certainly provide additional value, but it’s probably not worth paying significantly more just to access those perks.

Keep in mind that most eGift cards and vouchers do expire, so if you’re not careful, you could end up losing out on hundreds of dollars.

Ultimately, it’s up to you to decide what features matter most in an energy plan. Our Canstar Blue energy comparison tool can help you find the best deal based on your specific preferences, whether it be price, value, customer satisfaction or more. Click the link below to start comparing.

Original reporting by Brittany Campbell-Akers
Image Source: Vectorpocket/Shutterstock.com