AGL Peak Energy Rewards: What is it and how does it work?

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It can be hard to keep on top of your bills with the rising cost of living, but rewards programs might offer some relief. Energy companies often have rewards programs to help their customers save on groceries, experiences, fuel or even their bills. With AGL’s Peak Energy Rewards program, you can earn credits on your electricity bill for reducing your energy usage during peak times. 

What is AGL Peak Energy Rewards?

AGL’s Peak Energy Rewards is a free program for AGL customers that rewards you for making reductions in your energy usage during one- to three- hour peak events when the grid is under more pressure than usual. This program is different to AGL Rewards, which offers customers discounts on eGift cards for supermarkets, cinemas, restaurants and more. 

For its Peak Energy Rewards program, AGL sets a personalised energy reduction goal for you in kilowatts (kWh) using data from your energy usage during previous similar weather conditions. If you reach the goal set by AGL, you’ll  be rewarded with a $5 – $10 credit on your electricity bill. 

AGL energy plans

How does AGL Peak Energy Rewards work?

AGL monitors the grid and when a peak event is expected, meaning when the demand for electricity is expected to be greater than what the grid can deliver, it will notify you between one to 24 hours beforehand by text message with an offer to reduce your energy usage to score a credit on your bill. Once you have replied to opt-in, AGL will send you your personalised energy reduction target in kilowatts (kWh). Peak events can run at any time between 10am and 10pm on weekdays, so be sure to keep an eye on your notifications.

You may be aware of the appliances that cost more to run such as air conditioners, clothes dryers and washing machines, but there are many other ways to reduce your energy consumption at home apart without compromising your comfort. You can opt to use cold water settings on your appliances, switch off anything that you’re not using and compare energy plans to make sure you’re getting a low usage rate and supply cost. 

For those with a solar battery, AGL may ask you to export your excess solar energy to the grid instead of storing it. If you don’t have a battery, your excess solar energy will automatically be exported to the grid. 

If you reach the target AGL has set for you in a designated peak period, you can be rewarded with $5 for a one-hour peak event and $10 for a two- to three-hour peak event. Within a week following the peak period, AGL will contact you to let you know if you have earned a credit on your bill for reducing your energy consumption. 

Who is eligible for AGL Peak Energy Rewards?

To be eligible for AGL’s Peak Energy Rewards, you have to be located anywhere that the energy retailer operates and have a current AGL electricity or solar account. You must be a residential owner or tenant responsible for the electricity supply. You also need to have a digital smart meter installed so that AGL can monitor your energy usage in order to calculate your energy reduction target in peak events. Don’t forget to opt in for email and SMS marketing as you’ll need to have this ticked in order to sign up. 

How to sign up for AGL Peak Energy Rewards

You can sign up for AGL Peak Energy Rewards online by navigating to AGL’s website, logging in to the customer portal and selecting the AGL Peak Energy Rewards tab on your account. Make sure you enter all your details and opt in to receive SMS and email alerts to let you know when a peak event has started.

AGL NBN plans

The following table shows a selection of AGL’s NBN plans on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest, and then by data allowance. Use the Canstar Blue comparison tool to see plans from a range of other providers.

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