Last updated: March 2024
Canstar Blue’s Wireless Broadband Outstanding Value Award uses a sophisticated rating methodology, unique to
Canstar Blue, which compares providers’ suite of Wireless Broadband products offered to consumers.
The Canstar Blue Wireless Broadband Outstanding Value Award is awarded to the provider that provides the
strongest Wireless Broadband offering in a single consumer profile from Canstar Blue’s Wireless Broadband Value
Rank.
Canstar Blue’s Wireless Broadband Outstanding Value Award considers Wireless Broadband plans which utilise the 4G or 5G network.
| Plan Type | Description |
|---|---|
| Wireless Broadband | Wireless Broadband plans which utilise the 4G or 5G mobile networks are considered. |
The Wireless Broadband Outstanding Value Award assesses the cumulative performance of a provider’s offering in a single profile over a six-month period. The cumulative score of these observations is then used to compare each provider’s overall performance.
For each profile considered, a provider’s best performing plan from Canstar Blue’s Wireless Broadband Value Rank is considered.
For each plan, Canstar Blue considers the estimated cost of a plan against its included features, by providing an average monthly cost over 24 months, and feature score for Customer Service and Support, Inclusions, and Billing and Payments. Canstar Blue considers plan features most relevant to consumers in the calculation of Value Rank. However, not every feature is included in the Value Rank, nor every feature that is relevant to you.
For further detail on how individual plans are assessed, please refer to the Wireless Broadband Value Rank Methodology document.
Canstar Blue endeavours to include the majority of providers and products in the market and to compare product features relevant to most consumers in our ratings. However, this process is not always possible, and it may be that not every provider and/or product in the market is included in the rating, nor every feature compared that is relevant to you.
Canstar Blue monitors changes on an ongoing basis, and the Value Rank, Price Score and Feature Scores of each plan are fully re-calculated every day.
Canstar Blue ranks Wireless Broadband plans based on value-for-money. Whereby, the Value Rank takes into account a plan’s average monthly cost over 24 months and features offered as compared to the market. The plans that are lower in cost and have higher features will be ranked higher than plans which have higher cost and less features.
This methodology and the many others Canstar Blue uses to conduct it’s in-depth consumer research are managed by Canstar Blue’s in-house Research Team. They provide the expertise that powers our Star Ratings and Awards, designed to help Australian consumers make more informed purchasing decisions.
Meet the Research Team