Aussies have rated Eufy as the top pick in Canstar Blue’s latest home security ratings, with five stars in all categories: performance, features and functionality, value for money, ease of installation, video and audio quality, user friendliness, design and overall satisfaction.
Our review compares home security systems on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which home security brand they think is best!
Canstar Blue surveyed 343 Australians for their feedback on home security equipment they’ve purchased and installed at their home in the last three years.
The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.
Find more detailed information on our Most Satisfied Customer methodology.
Eufy was rated five stars in all categories: performance, features and functionality, value for money, ease of installation, video and audio quality, user friendliness, design and overall satisfaction.
Eufy aims to offer easy-to-use smart home devices and appliances. It sells a range of video doorbells, smart locks, security cameras, smart boxes, floodlight cameras, indoor cameras and alarm systems. Handy features in many Eufy security products include face recognition, live streaming, two-way audio, night vision, instant mobile alerts, motion sensors with adjustable sensitivity and motion tracking functionality.
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Ring was rated five stars for performance. It scored four stars for features and functionality, value for money, ease of installation, video and audio quality, user friendliness, design and overall satisfaction.
Ring offers a wide range of home security kits, including video doorbells, indoor and outdoor security cameras, alarm systems and accessories. The brand’s flagship product is the Ring Video Doorbell, which can be purchased in a range of models. Many Ring security products feature motion detection and alerts, two-way talk, customisable privacy settings, Amazon Alexa compatibility, security sirens and night vision.
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Swann was rated four stars for performance. It scored three stars for features and functionality, value for money, ease of installation, video and audio quality, user friendliness, design and overall satisfaction.
Swann offers security solutions for homes and businesses, including video doorbells, Wi-Fi security cameras, wireless battery security cameras, business security systems and alarms and lighting. Swann also offers Secure+ plans, which feature longer cloud recording, smart alerts, priority support, extended warranties, insurance protections and exclusive offers.
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Not all brands in the market qualify for our ratings (based on minimum survey sample size), but that doesn’t mean they’re not worth considering. Here are several other brands to check out before making a purchase decision.
This report was written by Canstar Blue’s Home & Lifestyle Content Producer Kate Lockyer. She has completed a Bachelor of Journalism at the University of Queensland. Kate’s been writing professionally for two years, and has worked as a content writer, media assistant and newsroom contributor for a variety of organisations and publications, including the National Family Violence Prevention Legal Service, community radio station 4ZZZ and Shelly’s Swim School.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Here are the past winners from Canstar Blue’s home security systems ratings:
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