If the NBN has rolled out to your suburb, or is about to be, it may be time to hunt for a new NBN plan. Optus is one of the largest telcos in Australia and has a simple offering of basic NBN plans with options to add on home phone plans, speed boosts and bundles.
With prices beginning at $70 per month, Optus isn’t the cheapest provider out there, but it does offer plenty of flexibility and perks. So, how much is Optus NBN and what sort of value for money do you get? Here’s a run-down of everything you can expect from Optus NBN prices and what you can expect when it comes to inclusions and NBN speeds.
What does Optus offer?
Optus is a full-service provider, meaning it offers more than just broadband and NBN plans. Here’s what you can expect with Optus NBN:
- Unlimited Data: All NBN plans feature unlimited data.
- NBN Speeds: NBN 25, NBN 50, NBN 100, NBN 250 and NBN 1000 speeds are available, depending on your connection type.
- Technology Types: Optus offers NBN across Fibre to the Premises, Fibre to the Node, Fibre to the Building, Fibre to the Curb, HFC, and fixed wireless connection types (fixed wireless connections are no longer available to new customers).
- Modems: Get a premium WiFi modem on all Optus NBN plans, capable of gigabit speeds.
- Call Packs: Phone line service is optional on NBN plans, with calls PAYG unless you add on a $10 call pack with unlimited standard national calls to Australian mobiles and landlines.
- No contracts: All Optus NBN plans are contract-free and available on a month-to-month basis, with no setup fees. You may be required to pay for the included modem if you cancel your plan within 36 months.
Optus NBN speeds: at a glance
Below are the typical evening speeds Optus lists for NBN speed tiers on fixed line networks (FTTP, FTTN, FTTB, FTTC, and HFC). Note that NBN 250 and NBN 1000 speed packs are only available to FTTP customers.
| Speed Tier | Max Download Speed | Optus’ Typical Evening Speed |
|---|---|---|
|
Internet Everyday (NBN 50) |
50Mbps |
50Mbps |
|
Internet Everyday and Premium Internet Speed (NBN 100) |
100Mbps |
100Mbps |
|
Internet Everyday and Home Superfast Speed (NBN 250) |
250Mbps |
245Mbps |
|
Internet Everyday and Home Ultrafast Speed (NBN 1000) |
1000Mbps |
780Mbps |
Speeds correct as of May 2024
Optus NBN Plans
When it comes to NBN plans, Optus offers speeds from NBN 25 through to ultra-fast NBN 250 and 1000 for FTTP and HFC users. All plans include unlimited data, no lock-in contract, and an Optus WiFi modem (although a BYO modem option is available).
Prices begin at $70 per month for the slowest NBN 25 speed, and Optus frequently offers new customer discounts or bonuses on its pricier, faster plans.
The following table features a selection of Optus NBN plans from Canstar Blue’s database, listed in order of cost from lowest to highest. Use our comparison tool to see plans from a wider range of providers.
Optus NBN bundle plans
If you want a little more from your Optus NBN than just internet, there are a couple of different bundle plans to choose from. The Internet Family Entertainer plan has all the same inclusions as the Internet Everyday plan, but with the Ultra WiFi Booster and Optus WiFi Secure. You’ll also get an included standard Netflix subscription which you can activate through SubHub.
The following table features a selection of Optus NBN bundle plans from Canstar Blue’s database, listed in order of cost from lowest to highest. Use our comparison tool to see plans from a wider range of providers.
Optus NBN modem
New Optus NBN customers will receive an Optus Ultra WiFi Modem, which is available on all Optus NBN plans. This modem is not only NBN compatible, but it also has 4G backup, so if your NBN is down or you are experiencing an outage, the modem will automatically connect to the Optus 4G mobile network. Keep in mind, these 4G backup speeds vary and are limited to 12Mbps downloads.
Optus will cover the cost of its Optus Ultra WiFi Modem Gen 2, however cancelling your Optus NBN plan within 36 months of signing up, may require you to pay off the remaining modem cost.
Optus NBN support
If you’re having problems with your Optus NBN plan, whether it’s an NBN outage or you just need some help, Optus has several contact options for customer support:
- Optus 24/7 live message support on the website and through the My Optus app
- Optus technical and customer service number: 133 937
- FAQ page addressing a range of questions, troubleshooting and issues
Other NBN plans
The following table shows a selection of sponsored unlimited data Standard Plus Evening Speed (NBN 50), and Premium Evening Speed (NBN 100) plans on Canstar Blue’s database with links to referral partners..
 |
1 Month Contract (1 month min. cost $63.90) Typical evening speed of 50Mbps
|
Unlimited Data/month |
$63.90 Cost/month |
Go to Site |
 |
1 Month Contract (1 month min. cost $65) Typical evening speed of 50Mbps
|
Unlimited Data/month |
$65 Cost/month |
Go to Site |
 |
1 Month Contract (1 month min. cost $69) Typical evening speed of 98Mbps
|
Unlimited Data/month |
$69 Cost/month |
Go to Site |
Unlimited Home Standard (NBN 50) Plans
The following table shows a selection of published unlimited NBN 50 plans on Canstar Blue’s database, listed in order of standard monthly cost (excluding discounts), from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool above to see plans from a range of other providers. This is a selection of products with links to referral partners.
Unlimited Home Fast (NBN 100) Plans
The table below shows a selection of published unlimited NBN 100 plans on Canstar Blue’s database, listed in order of monthly cost, from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to referral partners.
Is an Optus NBN plan worth the money?
As one of the largest providers in Australia, Optus has cemented itself as one of the strongest NBN providers around. With plans starting at $70 per month, it is well-positioned to take on the bigger providers and compete with the smaller ones.
As you move into faster NBN speed tiers, Optus may fall behind some of the smaller providers offering slightly cheaper prices. However, it’s not typically a massive monthly price gap, but for Aussies on a budget, the extra $5 or $10 here and there can make or break a plan, especially considering NBN 100 plans can start just under the $90 per month price mark.
The next time you’re shopping around, Optus is well worth a look into – especially if looking for internet and entertainment – but if you’re after the cheapest price, there may be other providers worth keeping an eye out for.
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